Senior Manager, Recruiting Operations

About

• Recruiters spend more time recruiting and less time navigating systems or processes
• Pipeline programs are measurable, scalable, and aligned to workforce needs
• Recruiting data is trusted, timely, and decision-ready
• Technology transitions from “new” to “operationally excellent”
• Hiring managers experience a consistent, professional, and efficient recruiting process
• Recruiting operations are audit-ready, documented, and continuously improving

Responsibilities

• Own day-to-day recruiting operations across programs, processes, vendors, and governance
• Establish standardized workflows, documentation, and operating rhythms for recruiting
• Lead continuous improvement initiatives focused on recruiter efficiency, quality, and speed
• Serve as an escalation point for complex operational challenges impacting recruiters or hiring managers
• Develop and maintain recruiting operations roadmaps aligned to organizational growth
• Develop success measures and report on outcomes, ROI, and conversion metrics for pipeline programs
• Manage systems documentation, process flows, and user guides
• Ensure consistent reporting across pipeline health, recruiter productivity, time-to-fill, quality, and compliance
• Support data requests for leadership, proposals, audits, and compliance reviews
• Develop and maintain onboarding checklists and training resources for new recruiters
• Establish consistent hiring manager engagement models and interview program standards
• Develop interview training resources and structured interview frameworks
• Support internal transfers and redeployment processes in partnership with HR
• Own recruiting process documentation, SOPs, and audit-ready workflows
• Ensure compliance with applicable federal contractor requirements and internal policies
• Support contingent hiring process improvements and governance
• Track renewal dates, system access, and program compliance checkpoints
• Manage email distribution lists and recruiting communications infrastructure

Qualifications

• Bachelor's degree required; advanced degree preferred
• 8+ years of experience in recruiting operations, talent acquisition operations, or HR operations
• Ability to obtain/maintain a US government security clearance
• Demonstrated experience scaling recruiting programs in a high-growth environment
• Strong understanding of ATS/CRM systems, recruiting technologies, and analytics
• Proven ability to lead cross-functional initiatives and influence without direct authority
• Experience supporting compliance-driven recruiting environments (e.g., federal contracting, regulated industries)
• Exceptional organizational, documentation, and process-design skills
• 15+ years of experience in technical recruiting operations for aerospace, defense, technology, or IT recruiting in high growth environments
• Master's degree in Business, Information Technology, Management, or related field
• Experience supporting technical, engineering, or cleared recruiting environments
• Hands-on experience with CRM/ATS optimization, dashboards, and KPI design
• Background in project management or operational transformation
• Familiarity with onboarding, internal mobility, and workforce redeployment programs
• Experience managing recruiting budgets and vendor portfolios