SRE

About Ping Identity

At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers.

Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management.

The Role

As a Ping Identity SRE, you will be involved in every facet of our On-Demand SaaS services and will build, deploy, and maintain the infrastructure of one of the largest identity platforms in the world. We follow a DevOps model: our teams are integrated with development teams, and running continuous deployments daily, and SREs are expected to provide input in the product's design, development, deployment, and operations.

Working within the Cloud Operations team, you'll manage a team that builds automated infrastructure and deployments.

Responsibilities

• Oversee and maintain our production infrastructure hosted on AWS with a 99.99%+ uptime SLA
• Define processes for the team to efficiently meet target dates.
• Drive large projects to completion working with multiple Development teams.
• Effectively manage and scale infrastructure through automation standards.
• Analyze complex system behavior, performance and application issues.

Qualifications

• 6+ years experience leading a software focused SRE team of 8-10 staff.
• Experience provisioning public cloud resources using IAC tools such as CloudFormation and Terraform.
• Knowledge of scripting and programming standards (Python/Ruby/Bash/Go/etc.)
• IP networking; familiarity with the functionality, operating, and failure modes of networks.
• Familiarity with observability tooling such as NewRelic, Splunk, Grafana, and Cloudwatch.
• Familiarity with DevOps automation tools such as Jenkins, Artifactory, Spacelift
• Solid experience with server configuration with Puppet/Chef/Salt.

Work Environment

We believe in and facilitate a flexible, collaborative work environment.

Benefits

• Global volunteering and community initiatives
• Generous PTO & Holiday Schedule
• Retirement Programs
• Opportunity for Education Reimbursement

Diversity & Inclusion

We are committed to building an inclusive and diverse environment where everyone's individuality is respected and everyone has an Identity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

Remote Work

Remote working/work at home options are available for this role.