Senior Manual QA Engineer
Ciklum
About the role
About Ciklum
As a Senior Manual QA Engineer at Ciklum, you will be joining a dynamic team in India focused on custom product engineering for multinational organizations and scaling startups to tackle complex business challenges. With a global team of over 4,000 highly skilled professionals, we aim to redefine industries and shape the future.
At Ciklum, we prioritize your mental and physical well‑being by providing comprehensive company‑paid medical insurance, financial and legal consultation. Additionally, we offer opportunities for continuous growth through tailored education paths, a collaborative environment to share your expertise, and flexibility with hybrid work modes in Chennai or Pune. You will have the chance to work on large‑scale projects with international clients and be part of a welcoming team that values innovation and creativity.
Join us at Ciklum and be a part of our growth story in India. Let's create and innovate together in a global company with a local spirit and a start‑up soul. We look forward to receiving your application and welcoming you to our team!
Key Responsibilities
- Design and implement structured testing processes for Kore AI
- Document and create test cases based on requirements and user stories
- Identify, track, and resolve issues related to the digital assistant experience
- Ensure the product meets the highest quality standards
- Enhance user experience and improve overall product reliability
- Maintain consistent communication with Elseviers team for progress updates and collaboration
Qualifications Required
- Proven expertise in Kore AI and QA processes
- Strong background in structured testing, including creation of test cases and timely issue resolution
- Self‑starter with the ability to work independently
- Excellent communication skills for effective collaboration and updates
- Ability to proactively manage tasks and deliver results without supervision
Benefits & Perks
- Company‑paid medical insurance (comprehensive)
- Financial and legal consultation services
- Tailored education paths for continuous growth
- Collaborative environment to share expertise
- Hybrid work flexibility (Chennai or Pune)
We look forward to receiving your application and welcoming you to our team!
Requirements
- Proven expertise in Kore AI and QA processes
- Strong background in structured testing, including creation of test cases and timely issue resolution
- Self-starter with the ability to work independently
- Excellent communication skills for effective collaboration and updates
- Ability to proactively manage tasks and deliver results without supervision
Responsibilities
- Design and implement structured testing processes for Kore AI
- Document and create test cases based on requirements and user stories
- Identify, track, and resolve issues related to the digital assistant experience
- Ensure the product meets the highest quality standards
- Enhance user experience and improve overall product reliability
- Maintain consistent communication with Elseviers team for progress updates and collaboration
Benefits
Skills
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