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Senior Customer Coordinator

EMEA Recruitment Ltd

flexible Full-time Senior Yesterday
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About the role

About

A leading international pharmaceutical organization is seeking a Senior Customer Coordinator fluent in French, German, and English to support its operations in Switzerland.

Responsibilities

  • Managing customer service activities
  • SLA compliance
  • Driving continuous improvement in service delivery

Qualifications

  • Fluent in French, German, and English
  • Over 5 years of experience in customer service within a regulated environment
  • Strong ability to analyze operational data

Location & Work Policy

This position allows for remote working mainly from Switzerland or Germany.

Skills

EnglishFrenchGerman

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