Senior Platform Engineer

Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what's next. Powered by the nation's largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation's largest technology provider to small businesses and one of the leading service providers to the Enterprise market. Comcast Business has been consistently recognized by industry analysts and associations as a leader and innovator, and one of the fastest growing providers of Ethernet services.

Job Summary

The Senior Platform Engineer is a technical leader within the fast-paced, exciting and collaborative Comcast Business Global (CBG) business unit. Join this innovative team as we improve the operationalization and optimization of multiple platforms supporting varied development teams. This Engineer oversees the tools and platforms to safely and rapidly deploy and monitor Comcast Business Global (CBG) applications, tools and services. As a senior technical lead and subject matter expert, you will establish best practices to guide operational workflows and provide a reliable platform to ensure efficient, reliable, and automated software delivery. and guarantee high availability, security, and scalability.

Job Description

In addition to mentoring other platform team engineers and contractors, the position requires effective collaboration with internal and external stakeholders to align technical solutions with business goals and involves analyzing and interpreting requirements to create solutions that enhance user experiences. Additionally, the role includes providing technical leadership and mentorship to foster innovation, teamwork, and continuous learning. This blend of technical expertise and business acumen is crucial for delivering impactful solutions.

This Engineer can be based in any of our tech hubs: Plano or Austin, TX; Philadelphia or West Chester, PA; Reston, VA; or Englewood, CO. It is not approved for Remote or Virtual hire.

This position is ineligible for visa sponsorship. To be considered for this role, you must be legally authorized to work in the United States and not require sponsorship for employment now or in the future

Core Responsibilities

• Collaborates with project stakeholders to identify platform and technical requirements. Conducts analysis to determine integration needs.
• Serves as a mentor for other Development Operation/platform engineers.
• Serves as a technical lead for assisting multiple application development teams.
• Oversees the researching, writing and editing of system accreditation documentation and technical requirements, including designs, audit controls, evaluation plans, manuals and formal recommendations and reports.
• Keeps current with technological developments within the industry. Monitors and evaluates competitive applications and products.
• Assists with technical leadership throughout the design process and guides practices, procedures and techniques.
• Assists in tracking and evaluating performance metrics including cost. Ensures team delivers software on time, to specification and within budget.
• Acts as a technical contact and liaison for customers with SSO integrations.
• Presents and defends architectural, design and technical choices to internal and external audiences.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
• Other duties and responsibilities as assigned.

Qualifications

• Strong Kubernetes experience, including administering and managing Clusters.
• Experience supporting IAM (Identity and Access Management) tools; preference for KeyCloak or Okta
• Experience with scripting languages including Bash and Python
• Experience using AWS services including EC2, EKS, S3, Lambdas and others
• Demonstrated expertise in developing and implementing CI/CD pipelines
• Experience working with GitHub and GitHub Actions
• Experience with Monitoring Tools (any): ELK, Datadog, Splunk, Grafana, Tableau

Preference for candidates who also have:

• K8s certifications.
• Experience with Vulnerability management and resolution(any)
• Prior development experience
• Experience working with offshore team members.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-chang