Senior Principal / Principal Product Manager

You will play a crucial role in driving the acquisition of new customers and retention of existing customers on the Siebel CRM platform. Your responsibilities will include:

- Owning and driving the product vision, strategy, and solutions for a specific product area. - Leading customer interactions to understand their CX landscape, uncover expectations, identify gaps, and drive inputs to the product backlog. - Creating business cases with valid justifications to drive improvements to the product. - Collaborating with the marketing team in go-to-market initiatives and evangelizing the product on various platforms. - Performing the responsibilities of a Product Owner in scrum teams. - Supporting existing customers by prioritizing/fixing bugs/gaps. - Working with the UX team to build a world-class user experience. - Collaborating with the engineering teams to build and manage product releases including PSR, security guidelines, test plan, localization, accessibility, etc. - Supporting peer teams in building go-to-market strategy.

Key Qualifications: - 8 years of experience as a product manager or business analyst for enterprise products, with CRM experience being a must. - Relevant domain and CX knowledge in one or more of these industries - Public Sector / Financial Services / Automotive. - Experience in creating product roadmaps, driving the product vision, defining go-to-market strategy, and leading design discussions. - Ability to independently lead customer interactions and build meaningful relationships with customers. - Proven ability to collaborate successfully across cross-functional teams. - Implementation or Business Analyst experience at a Siebel CRM deployment would be advantageous. You will play a crucial role in driving the acquisition of new customers and retention of existing customers on the Siebel CRM platform. Your responsibilities will include:

- Owning and driving the product vision, strategy, and solutions for a specific product area. - Leading customer interactions to understand their CX landscape, uncover expectations, identify gaps, and drive inputs to the product backlog. - Creating business cases with valid justifications to drive improvements to the product. - Collaborating with the marketing team in go-to-market initiatives and evangelizing the product on various platforms. - Performing the responsibilities of a Product Owner in scrum teams. - Supporting existing customers by prioritizing/fixing bugs/gaps. - Working with the UX team to build a world-class user experience. - Collaborating with the engineering teams to build and manage product releases including PSR, security guidelines, test plan, localization, accessibility, etc. - Supporting peer teams in building go-to-market strategy.

Key Qualifications: - 8 years of experience as a product manager or business analyst for enterprise products, with CRM experience being a must. - Relevant domain and CX knowledge in one or more of these industries - Public Sector / Financial Services / Automotive. - Experience in creating product roadmaps, driving the product vision, defining go-to-market strategy, and leading design discussions. - Ability to independently lead customer interactions and build meaningful relationships with customers. - Proven ability to collaborate successfully across cross-functional teams. - Implementation or Business Analyst experience at a Siebel CRM deployment would be advantageous.