Senior / Principal Product Manager - Search Experience (m/f/d)

About Redcare Pharmacy

As Europe’s No.1 e‑pharmacy Redcare Pharmacy is powered by passionate teams and cutting‑edge innovation. We strive to create a healthy collaborative work environment where every employee feels valued and inspired to contribute to our vision “Until every human has their health”. If you’re seeking a career that offers purpose and aligns with your values, join us and start your #Redcareer today.

About the role

Search is the primary way millions of customers find what they need at Redcare — and in a health context, getting it right is uniquely complex and impactful. In this role, you will own the end‑to‑end search experience, shaping how customers discover products, navigate uncertainty, and ultimately find the right solution for their needs. You’ll operate at the intersection of product, UX, and data, driving a domain that combines technical depth with real customer impact.

Responsibilities

• Own and evolve the end‑to‑end search experience – from query input and autocomplete to results pages, filters, and zero‑results states across all platforms
• Shape search relevance and ranking strategies, working closely with data science and ML teams to continuously improve how results are understood and delivered
• Drive discovery and navigation, enabling customers to move seamlessly between browsing and searching, especially in complex health‑related journeys
• Define and refine the measurement framework for search, including advanced metrics like query reformulation rate, zero‑results rate, and time to first relevant result
• Build and prioritise a high‑impact roadmap, balancing quick wins with long‑term investments in search infrastructure, UX quality, and experimentation

Qualifications

• Strong ownership experience in search or discovery products, understanding both ranking logic and user experience layers
• Deeply data‑driven mindset, with experience interpreting complex metrics and running meaningful experiments beyond surface‑level KPIs
• Comfortable collaborating with data science and ML teams, and understanding key concepts like ranking signals, query understanding, or semantic search
• Commitment to creating intuitive user experiences, with clear opinions on how search should behave across different devices and use cases

Benefits

• Work from Home – Up to 20 days a year anywhere in the EU for roles that do not require office presence
• Personal development – Support and encouragement for individual growth through various internal and external trainings
• Redcare events – Team‑building through creative events and regular celebrations
• Corporate pension plan – Company pension scheme with dedicated external consultant guidance
• Mental Health – Free, anonymous professional help from psychologists of Nilo for personal or professional challenges