Senior Product Associate - Product Development and Optimization

In this role as a Senior Product Associate at Chase Travel product in Consumer and Community Banking, you will play a crucial role in shaping the future of products and ongoing success by leveraging your expertise in product development and optimization. Your contributions will be supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborating closely with cross-functional teams, you will have the opportunity to make a significant impact.

**Key Responsibilities:** - Partner with the Product Manager to identify new product opportunities through user research and discovery - Understand consumer personas and focus on solving real pain points - Plan for upstream and downstream implications of new product features on the overall product experience - Support product discovery by collecting user research, journey mapping, and market analysis to inform the strategic product roadmap - Analyze, track, and evaluate product metrics across the development lifecycle - Write requirements, epics, and user stories to support product development - Collaborate with the Agility team to ensure best practices are implemented

**Qualifications Required:** - 7+ years of experience in product management or a relevant domain area - Proficient knowledge of the product development life cycle - Experience in product life cycle activities including discovery and requirements definition - Developing knowledge of data analytics and data literacy

**Preferred Qualifications:** - Technical background; ideal candidates enjoy solving developer-centric product challenges - Experience working with cross-functional teams in a fast-paced environment - Strong communication and collaboration skills

JPMorgan Chase, a leading financial institution with a history spanning over 200 years, offers innovative financial solutions to consumers, small businesses, and corporate clients. They value diversity and inclusion in their workforce and are committed to creating an equal opportunity environment for all employees. Reasonable accommodations are made for applicants' and employees' needs related to religious practices, beliefs, mental health, or physical disabilities to ensure a supportive workplace environment. In this role as a Senior Product Associate at Chase Travel product in Consumer and Community Banking, you will play a crucial role in shaping the future of products and ongoing success by leveraging your expertise in product development and optimization. Your contributions will be supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborating closely with cross-functional teams, you will have the opportunity to make a significant impact.

**Key Responsibilities:** - Partner with the Product Manager to identify new product opportunities through user research and discovery - Understand consumer personas and focus on solving real pain points - Plan for upstream and downstream implications of new product features on the overall product experience - Support product discovery by collecting user research, journey mapping, and market analysis to inform the strategic product roadmap - Analyze, track, and evaluate product metrics across the development lifecycle - Write requirements, epics, and user stories to support product development - Collaborate with the Agility team to ensure best practices are implemented

**Qualifications Required:** - 7+ years of experience in product management or a relevant domain area - Proficient knowledge of the product development life cycle - Experience in product life cycle activities including discovery and requirements definition - Developing knowledge of data analytics and data literacy

**Preferred Qualifications:** - Technical background; ideal candidates enjoy solving developer-centric product challenges - Experience working with cross-functional teams in a fast-paced environment - Strong communication and collaboration skills

JPMorgan Chase, a leading financial institution with a history spanning over 200 years, offers innovative financial solutions to consumers, small businesses, and corporate clients. They value diversity and inclusion in their workforce and are committed to creating an equal opportunity environment for all employees. Reasonable accommodations are made for applicants' and employees' needs related to religious practices, beliefs, mental health, or physical disabilities to ensure a supportive workplace environment.