Senior Product Manager, AI Transformation

About

Our Product Management team drives product initiatives from inception through execution, makes impacts and launches products/features across our global footprint. We collaborate closely with engineers, designers, analysts, marketers, and other cross‑functional team members to ship remarkable features and products.

What You Will Own

• Ship AI‑powered features to production: conversational AI (chatbots, copilots), intelligent onboarding, smart trading assistants, automated compliance workflows
• Lead cross‑functional squads of ML engineers, data scientists, designers, and backend engineers to deliver AI products end‑to‑end
• Evaluate and integrate LLM/GenAI capabilities (GPT, Claude, open‑source models) into product experiences—balancing innovation speed with safety and compliance
• Build the internal AI enablement playbook: drive adoption of AI tools across product, engineering, and operations teams
• Define success metrics for AI features (engagement lift, cost reduction, resolution rate, NPS) and run rigorous A/B tests
• Manage vendor relationships for AI/ML infrastructure, annotation, and model providers
• Report to senior leadership on AI transformation progress, ROI, and strategic direction

What We Are Looking For

• 10+ years in product management, with 3+ years leading AI/ML product initiatives in production
• Proven track record of shipping AI products at scale—chatbots, recommendation systems, NLP features, intelligent automation, or AI agents that served real users
• Deep understanding of LLMs, prompt engineering, RAG architectures, fine‑tuning, and evaluation frameworks—able to hold technical discussions with ML engineers
• Experience with conversational AI platforms (e.g., Dialogflow, Rasa, custom LLM‑based agents) and measuring their effectiveness
• Demonstrated ability to translate ambiguous AI opportunities into concrete product specs, build‑vs‑buy decisions, and phased rollout plans
• Strong data intuition—comfortable with SQL, analytics dashboards, and experiment design
• Experience in fintech, crypto, or high‑compliance environments is a strong plus
• Ability to influence and align senior stakeholders (C‑suite, engineering leads, compliance) on AI adoption strategy
• Bachelor’s degree in CS, Engineering, or related field; advanced degree in AI/ML is a plus but not required—shipped products matter more than credentials

Benefits

• Competitive salary
• Medical insurance package with extended coverage to dependents
• Attractive annual leave entitlement, including birthday and work anniversary
• Work flexibility: flexi‑work hour and hybrid or remote set‑up
• Internal mobility program offering diverse career alternatives
• Work perks: Visa card provided upon joining

Benefits packages vary by region; additional details available from the talent acquisition team

We are an equal opportunity employer. We value diversity and inclusion, seeking candidates with a variety of backgrounds, perspectives, and skills that complement and strengthen the team. Personal data provided by applicants will be used for recruitment purposes only. Please note that only shortlisted candidates will be contacted.