Senior Product Manager, Cell Culture Services

About

Thermo Fisher Scientific's Bioproduction Commercial Development (BCD) team is seeking a Senior Product Manager to lead the end-to-end lifecycle of Cell Culture services, focusing on emerging technologies and high-growth markets. This role intersects scientific workflows, digital innovation, and commercial strategy to accelerate adoption of Thermo Fisher solutions across upstream development and preclinical workflows.

Location

This is an onsite position for hire in Hunt Valley, MD, Grand Island, NY, or Waltham, MA. Residency within those sites is required. No relocation assistance provided.

Responsibilities

• Own the full product lifecycle from market analysis and VOC through product definition, launch, and continuous optimization for Cell Culture Workflow Services and early AI/analytics capabilities.
• Define product vision, strategy, and multi-quarter roadmap; establish clear success metrics aligned to business objectives.
• Lead customer-facing VOC initiatives, develop relationships with key opinion leaders and pilot partners, and translate insights into actionable product requirements.
• Conduct market and competitive analysis; build financial models and forecasts to inform investment and commercial decisions.
• Lead pilots, proofs-of-concept, and early deployments of AI/ML-driven solutions; define KPIs, evaluate outcomes, and scale successful offerings.
• Partner cross-functionally with R&D, data science, regulatory, commercial, marketing, and services teams to deliver compliant, scalable solutions.
• Drive go-to-market execution, including product positioning, sales enablement, marketing collateral, and launch planning.
• Track and report on product KPIs (adoption, pilot conversion, revenue impact, customer satisfaction, forecast accuracy) and proactively manage risks.
• Coordinate releases and pilot activities across global sites, including Grand Island, Hunt Valley, and regional BDCs.

Success Measures

• Delivery against roadmap milestones and speed from insight to pilot to scale.
• Product adoption, revenue contribution, and forecast accuracy.
• Customer advocacy and satisfaction (NPS and qualitative VOC).
• Effectiveness of go-to-market execution and sales enablement impact.

Who You Are

• A strategic yet hands-on product leader who can balance long-term vision with executional rigor.
• Fluent in cell culture workflows with the ability to translate complex customer needs into differentiated product solutions.
• Experienced in working with R&D and data science teams to define and evaluate AI/ML-driven MVPs.
• Commercially minded, with strong capabilities in pricing, financial modeling, and go-to-market strategy.
• A highly effective communicator with the ability to influence across senior leadership and global, matrixed teams.
• Comfortable operating in global environments, with exposure to APJ markets and customer engagement across China.

Qualifications

• Advanced degree with five years of experience, or Bachelor's degree with eight years of experience in product management, marketing, or related commercial roles in the life sciences industry.
• Preferred industry experience in Life Sciences, Biotech, or Biopharma.
• Preferred field of study: Life Science, Chemistry, or Business.
• Demonstrated success managing complex product portfolios and scaling pilots into commercial offerings.
• Proven experience with product lifecycle management and stage-gate processes.
• Strong analytical and financial modeling skills for forecasting and business planning.
• Excellent written and verbal communication skills, including development of sales and marketing materials.
• Deep understanding of customer workflows and ability to translate insights into product requirements.
• Experience planning and executing product launches and marketing campaigns.
• Customer-centric mindset with a consultative approach to solution development.
• Willingness to travel up to 30% for customer engagement and site visits.

Nice to Have

• Ability to speak Mandarin to support engagement with China-based customers and partners.
• Experience working with APJ markets, particularly China, within a commercial or product management capacity.

Compensation & Benefits

• Salary range estimated for Maryland location: $130,000.00-$180,100.00.
• Variable annual bonus based on company, team, and individual performance.
• Medical, dental, and vision plans with health incentive programs.
• Employee assistance and family support programs, including commuter benefits and tuition reimbursement.
• Minimum of 120 hours PTO, 10 paid holidays, and paid parental leave.
• Life insurance and short-/long-term disability coverage.
• Competitive 401(k) retirement savings plan.
• Employee Stock Purchase Plan (ESPP).