NS
Senior Product Manager (Enterprise)
Nexthink SA
Lausanne · Hybrid Senior 2w ago
About the role
About
Nexthink is the leader in digital employee experience management software. We are looking for a (Senior) Product Manager to define and execute the roadmap for a core part of Nexthink’s endpoint troubleshooting capabilities.
We are the pioneers and trailblazers of a global IT Market Category (DEX) that is shaping the future of how the world works, giving our customers’ IT Teams total digital visibility across their enterprise. Beautiful office, conveniently located next to the Prilly-Malley train station.
Responsibilities
- Define and drive the roadmap for endpoint troubleshooting capabilities, aligned with customer needs, business priorities, and platform direction.
- Identify opportunities to apply AI in practical ways that improve troubleshooting effectiveness and user experience.
Requirements
- Master’s degree in computer science, engineering, or equivalent practical experience, with a strong technical foundation.
- 3+ years of experience as a Product Manager in a product‑led company, ideally in enterprise software or another technical domain.
- Strong ability to understand complex technical systems and work closely with engineering teams while staying focused on customer value and outcomes.
- Solid understanding of platform architecture, APIs, integrations, backend systems, and endpoint‑related technical concepts.
- Good understanding of data‑related product topics, including data collection, quality, structure, and how data supports troubleshooting workflows and product capabilities.
- Ability to think critically about how emerging AI methods can improve user experience, automation, and product effectiveness in practical, scalable ways.
- Professional‑level English, spoken and written.
Benefits
- Hybrid work model balancing office and remote work, with a structured approach for new hires to foster connections and onboarding.
- Flexible hours and unlimited vacation (employees have unlimited paid time off on top of the 25 days of holidays we offer) plus 3 company‑paid volunteer days.
- Reimbursement up to 50% of the cost of French classes.
- Regular company and team events like Voluntary Days, Pizza talks, Team Building activities, hosting Meetups at the office and more!
Please note that not all the benefits listed above are available for temporary, contract, and internship roles.
Requirements
- Strong ability to understand complex technical systems and work closely with engineering teams while staying focused on customer value and outcomes.
- Solid understanding of platform architecture, APIs, integrations, backend systems, and endpoint-related technical concepts.
- Good understanding of data-related product topics, including data collection, quality, structure, and how data supports troubleshooting workflows and product capabilities.
- Ability to think critically about how emerging AI methods can improve user experience, automation, and product effectiveness in practical, scalable ways.
- Professional-level English, spoken and written.
Responsibilities
- Define and drive the roadmap for endpoint troubleshooting capabilities, aligned with customer needs, business priorities, and platform direction.
- Identify opportunities to apply AI in practical ways that improve troubleshooting effectiveness and user experience.
Benefits
health insurancedental insurancevision insuranceflexible hoursunlimited vacationpaid time offvolunteer daysfrench classes reimbursement
Skills
AI
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