Senior Product Manager

About Us

Humana Inc. is a leading healthcare company committed to making it easier for millions of people to access necessary care and achieve better health outcomes. To learn more about our services, visit Humana.com.

Job Description

Join Our Compassionate Community

Help Us Prioritize Health and Well-being

We are seeking an experienced Senior Product Manager to lead the strategy, development, and enhancement of our Customer Identity Access Management Platform (CIAM). In this pivotal role, you will act as a key leader responsible for modernizing authentication, authorization, identity lifecycle management, and compliance frameworks for our members, providers, and associates.

You will work closely with teams from Engineering, Security, Compliance, Digital, and Platform to create secure, seamless, and user-friendly identity experiences—all while ensuring adherence to regulations such as HIPAA, NIST, CMMC, and CMS. You will promote zero-trust principles, platform thinking, and scalable identity services that are essential for multi-channel digital transformation.

Main Responsibilities:

Product Strategy & Vision

• Collaboratively design a comprehensive multi-year strategy and vision for our enterprise IAM, encompassing CIAM, workforce IAM, authentication, and identity governance.
• Translate long-term business and security requirements into actionable roadmaps, objectives, and measurable outcomes.
• Advocate for zero-trust, least privilege, and contemporary identity standards throughout the organization.

Product Delivery & Execution

• Oversee cross-functional product development from initial concept to launch, including gathering requirements, managing backlogs, prioritizing features, and planning releases.
• Collaborate with Engineering to define technical capabilities such as MFA, SSO, passwordless authentication, and RBAC/ABAC frameworks.
• Engage with security architecture teams to ensure compliance with NIST, CIS, HIPAA, and internal risk management frameworks.
• Develop detailed acceptance criteria, user stories, and epics in Agile/Scrum or SAFe environments.

Cross-Functional Leadership

• Serve as a key advocate for IAM across multiple enterprise stakeholders, including Digital, Security, and Compliance teams.
• Facilitate alignment between organizational identity strategy and line-of-business initiatives such as digital onboarding and self-service experiences.
• Effectively communicate updates, outcomes, and risk assessments to senior leadership.

Data, Insights, and Value Realization

• Establish platform-level KPIs for IAM, focusing on metrics such as authentication success rates and fraud reduction.
• Utilize analytics, customer feedback, and testing to continuously optimize identity flows.

Make an Impact with Your Skills

Required Qualifications:

• 5+ years of product management experience, with a minimum of 2 years dedicated to IAM, CIAM, Security, or similar platforms.
• Expertise in driving platform capabilities at an enterprise scale.
• Proven track record in managing complex technical products with multiple stakeholders.

Identity & Security Technical Skills

• Thorough understanding of IAM concepts including:
  • Authentication & MFA (including passwordless options)
  • Authorization methods (RBAC, ABAC)
  • Identity Lifecycle Management
  • SSO, SAML, OAuth2, OIDC
  • Directory services and identity stores
  • Identity proofing and verification workflows
  • Fraud prevention and risk-based authentication techniques
• Familiarity with zero-trust frameworks and modern identity architectures.
• Experience with leading IAM platforms like Okta, Auth0, and Azure AD.

Compliance & Risk Management Skills

• Knowledge of regulatory frameworks such as:
  • HIPAA
  • NIST 800-63
  • SOC2
  • GDPR.
• Ability to translate regulatory requirements into actionable product features and governance controls.

Leadership & Communication

• Ability to lead and influence cross-functional teams without direct authority.
• Exceptional communication skills to convey complex identity topics to non-technical stakeholders.
• Experience in presenting roadmaps, risks, and product outcomes to executives.

Humana Benefits:

• Comprehensive Medical, Dental, and Vision plans.
• Paid Time Off (PTO) and holidays.
• 401(k) retirement savings plan.
• Education reimbursement for qualifying dependent children.
• And much more!

Important Information:

For candidates being considered for this opportunity, a social security number may be requested if not already on file. Candidates selected for an interview will receive instructions on how to provide this information securely.

This remote position may require occasional travel to Humana’s offices for training or meetings. Scheduled weekly hours are 40.

Compensation:

The pay range for this role is $126,300 - $173,700 per year, based on demonstrated skills, experience, and education. This position is also eligible for a bonus incentive plan.

Equal Opportunity Employer:

Humana is committed to equal employment opportunities and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, disability, or veteran status.