Senior Program Management Manager

About The Role

We are seeking a Senior Program Management Manager to strategically enhance the Brand Creative Studio's design ecosystem. Reporting to the Senior Manager of Creative Operations and Program Management, you will play a crucial role in optimizing how design functions to ensure maximum impact and efficiency. Your goal is to unify Core Design and Production Design, transforming them into a cohesive and high-performing mechanism.

Your responsibilities will extend beyond managing timelines; you will revolutionize our processes to achieve a unified design workflow that maintains the highest standards of craft and brand integrity as we scale our operations for Netflix House and beyond.

Key Responsibilities

Strategic Operations & Process Innovation

• Collaborate with the Senior Manager of Creative Operations & Program Management to develop and implement studio-wide processes that enhance design health and team productivity.
• Revamp the review and approval processes for design work to reduce friction, align creativity, and empower designers to excel.
• Lead the “Design Healthy” initiative to monitor the team's workload and morale, ensuring a sustainable balance between innovative ideas and their execution.

Bridging Core & Production Design

• Manage the entire lifecycle of design programs, integrating Core Design and Production Design for seamless operation.
• Develop Service Level Agreements that meet the dynamic needs of various campaigns, ranging from extended branding initiatives to quick-turnaround assets.
• Ensure alignment and operational effectiveness between Core Design and Production Design to uphold a consistent brand presence across all outputs.

Global Brand Stewardship

• Establish the Brand Creative Studio as the authoritative source for brand integrity and quality, creating frameworks to facilitate proper brand interaction across departments.
• Collaborate with stakeholders to translate business objectives into actionable design briefs that respect the studio's capabilities.

Team & Pod Leadership

• Mentor a team of Program Managers, aligning their expertise to enhance domain knowledge and operational effectiveness.
• Utilize data tools to advocate for the design team, ensuring resource allocation aligns with strategic priorities.

What We Are Looking For

• 10-12+ years of experience in Program Management and Studio Operations, particularly with a focus on Design.
• Proven ability to innovate operational processes and implement effective review and approval workflows.
• Expertise in managing the transition from conceptual design to high-volume production.
• Strong emotional intelligence in understanding the nuances of design and business language.
• A keen eye for quality and a commitment to establishing scalable brand standards.

At Netflix, we offer a competitive compensation structure with no bonuses, allowing you to choose your compensation split between salary and stock options. The salary for this role ranges from $284,000.00 to $480,000.00. Comprehensive benefits include health plans, mental health support, a 401(k) plan with employer matching, stock options, disability programs, and generous paid time off.

We value inclusion and aim to make our hiring process accessible. If you need any accommodations, please reach out to your recruiting partner. At Netflix, diversity strengthens our teams, and we welcome applicants from all backgrounds. We do not discriminate based on race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.