Senior Program Manager

About ThinkTrends:

ThinkTrends is an Enterprise AI company building secure, intelligent automation solutions for regulated and enterprise environments. Our platform enables organizations to deploy generative and agentic AI capabilities with a focus on control, compliance, and transparency. We work with customers across the public sector and life sciences industry to modernize data workflows, streamline document processing, and deliver AI-driven decision support at scale. Our team brings together deep technical expertise and domain understanding to solve high-impact problems in complex, high-stakes environments.

Position Overview:

ThinkTrends is looking for a Senior Program Manager with strong technical depth and federal healthcare experience to lead and manage strategic programs. The ideal candidate will have direct experience working with NIH and/or HHS environments, combined with the ability to manage complex, multi-workstream programs aligned with enterprise AI initiatives.

Key Responsibilities:

• Lead and manage multiple projects within a program, ensuring alignment with company strategy and priorities.
• Develop and maintain program roadmaps, timelines, and deliverables.
• Coordinate with cross-functional teams such as product, engineering, operations, marketing, and leadership.
• Monitor program progress, identify risks, and implement mitigation strategies.
• Ensure projects are delivered on time, within scope, and within budget.
• Manage stakeholder communication, including regular reporting to senior leadership.
• Drive process improvements and operational efficiency across programs.
• Oversee resource allocation and optimize team productivity.
• Define KPIs and performance metrics to track program success.
• Support organizational change management related to program initiatives.

Required Qualifications:

• Master’s degree in Business, Engineering, Computer Science, or related field
• Minimum 12 years of total professional experience, with significant experience in program or project management
• At least 3 years of direct experience working with NIH and/or HHS (mandatory)
• Proven experience managing large-scale, cross-functional programs
• Strong knowledge of project management methodologies (Agile, Scrum, Waterfall)
• Demonstrated technical depth in cloud ecosystems, AI/ML architectures, and open-source frameworks, with the ability to engage effectively with engineering teams
• Excellent leadership, communication, and stakeholder management skills
• Strong problem-solving and decision-making abilities

Preferred Skills:

• Working knowledge or exposure to AI/ML concepts, platforms, or implementations (good to have)
• Experience with program management tools (Jira, Asana, MS Project)
• Certification such as PMP is valuable
• Strong analytical and strategic thinking capabilities
• Experience working in fast-paced or global environments

What We Offer

• Competitive salary and benefits
• Flexible hybrid work environment
• Fast-paced, inclusive team culture focused on innovation and growth
• Leadership opportunities in emerging AI and software innovation spaces