Senior Project Manager

About Ravenwake Games

Ravenwake Games is the newest studio within Enad Global 7, a global leader in video game development and publishing. Backed by iconic franchises such as Ever Quest®, Planet Side®, DC Universe™ Online, Dungeons & Dragons Online®, The Lord of the Rings Online™, Magic: The Gathering Online, and Mech Warrior®, we draw on a legacy of genre‑defining experiences. We’re committed to delivering entertainment that inspires, engages, and unites players around the world. At Ravenwake Games, our mission is to craft immersive worlds that bring players together, build vibrant communities, and deliver unforgettable gameplay at every turn.

Description

The Senior Project Manager is responsible for driving the overall planning, management and completion of Operations projects across our organization and its affiliates. The Senior Project Manager is responsible for providing delivery leadership and execution support to multiple shared services teams and game teams across our studios. This role focuses on enabling teams by driving technically complex initiatives—such as platform services, tooling, infrastructure, and cross-studio programs—rather than owning feature delivery within a single game team.

The ideal candidate is technically fluent, comfortable operating across multiple stakeholders, and excels at bringing structure, visibility, and predictability to projects that span teams, disciplines, and time zones. The ideal candidate understands game development pipelines, can speak the language of engineers and technical leads, and brings structure, predictability, and risk management to fast-moving creative environments.

Key Responsibilities

• Lead end-to-end planning and execution of complex projects (e.g., service upgrades, tooling, integrations, live ops initiatives).
• Define project scope, milestones, dependencies, and delivery plans across multiple teams and time zones.
• Drive execution against schedules while balancing quality, technical debt, and production realities.
• Define standardized project management processes, tools, workflows.
• Mentor other project managers.
• Lead and coordinate initiatives that support multiple game teams and shared services teams.
• Own integrated project plans, milestones, dependencies, and delivery timelines.
• Enable alignment and execution without direct line management authority over delivery teams.

Technical Enablement & Partnership

• Translate technical strategies and architectural decisions into clear execution plans, timelines, and risks.
• Ensure teams have visibility into delivery progress, impacts, and adoption timelines.
• Partner closely with stakeholders to translate designs into executable project plans.
• Act as a bridge between technical teams and non-technical stakeholders, ensuring clarity and alignment.

Process & Delivery Governance

• Establish and maintain consistent project management practices across shared services initiatives.
• Facilitate planning, execution, and retrospectives for cross-team efforts with a focus on delivery outcomes.
• Track progress and delivery metrics, manage dependencies and risks; proactively elevate and resolve blockers.
• Implement and continuously improve methodologies and processes.

Stakeholder & Communication Management

• Act as a primary point of coordination between shared services teams and supported game teams.
• Provide clear, concise status reporting to studio leadership and senior stakeholders.
• Manage expectations and trade-offs across competing priorities and timelines.
• Communicate status, risks, and trade-offs clearly to studio leadership and stakeholders.
• Align project priorities with product, publishing, and business objectives.
• Support go‑to‑market timelines, certification, and launch readiness.
• Identify, understand, and manage technical, operational, and resourcing risks that may impact teams.
• Drive mitigation plans and manage changes while minimizing disruption.
• Support release coordination, rollout planning, and adoption of shared services and tools.
• Manage change requests while protecting team focus and delivery commitments.
• Ensure lessons learned are captured and applied.

Required Qualifications

• 7+ years of senior project or program management experience in…