Senior Project Manager / PMO Lead

Job Summary

Avid Systems is seeking a Senior Project Manager / PMO Lead to support the District of Columbia Department of Health Care Finance in direct support of the DC Access System. This role will serve as a senior member of the DCAS Program Management Office and will be responsible for driving structure, consistency, governance, and execution across a portfolio of complex technical projects.

The ideal candidate is a proactive, highly organized leader with deep experience in SDLC governance, project portfolio management, vendor coordination, stakeholder communication, and public-sector or healthcare technology environments.

Key Responsibilities

• Lead and enforce SDLC processes across DCAS projects, including requirements, design, QA, UAT, OCM, readiness, and implementation.
• Establish, maintain, and improve PMO processes, procedures, templates, governance structures, workflows, checklists, and RACI charts.
• Oversee the DCAS project portfolio, ensuring timelines, risks, dependencies, resources, and deliverables are proactively managed.
• Review and approve project plans, schedules, status reports, dashboards, and project artifacts for completeness and accuracy.
• Serve as a senior escalation point for project managers, stakeholders, vendors, risks, issues, and delivery concerns.
• Lead project intake, prioritization, tracking, reporting cadence, executive updates, and portfolio dashboards.
• Provide coaching, direction, and quality review for project managers and cross-functional teams.
• Coordinate across vendors, partner agencies, business teams, technical teams, and internal stakeholders.
• Hold vendors accountable for deliverables, timelines, quality expectations, risk mitigation, and communication standards.
• Monitor compliance with federal, local, and agency policies and ensure project documentation meets required standards.
• Support change management, organizational readiness, and continuous improvement initiatives across the PMO.

Required Qualifications

• 15+ years of progressive project and program management experience.
• 10+ years delivering high-value, client-facing software projects across multiple teams and customers.
• 10+ years developing and improving consistent, repeatable PMO processes and outcomes.
• 15+ years of experience managing people, performance, process development, and change management practices for medium to large teams.
• Strong understanding of SDLC, system integrations, project governance, quality control, and implementation readiness.
• Strong experience with project management tools such as Smartsheet, JIRA, SharePoint, Microsoft Office, and PowerPoint.
• 15+ years of analytical, quantitative, and problem-solving experience.
• 7+ years of operational leadership or consultative experience in a hospital, health system, or healthcare organization.
• Thorough understanding of core business processes within healthcare organizations.
• Experience with program development involving clinical evidence, outcomes, process flow analysis, and end-user relationships.
• Bachelor’s degree in IT or a related field, or equivalent experience.
• PMP certification required, or ability to complete PMP certification within one year of hire.

Preferred Experience

• Experience supporting public-sector health and human services programs.
• Experience with eligibility systems or large-scale government technology modernization initiatives.
• Experience managing multi-vendor environments.
• Experience translating technical information into clear leadership-level reporting.

Ideal Candidate Profile

• Extremely organized, detail-oriented, structured, and process-driven.
• Proactive and able to anticipate risks, issues, gaps, and stakeholder needs before they escalate.
• Comfortable enforcing standards and holding teams accountable.
• Strong communicator with the ability to drive clarity across business, technical, vendor, and executive audiences.
• Able to operate in a fast-paced environment with competing priorities and high visibility.

Work Location

955 L’Enfant Plaza SW, Suite 3500

Washington, DC 20024