Senior Project Manager, Product Launch- Pharma

About

We are seeking a Senior Project Manager, Product Launch for our global client to join the Launch Excellence (Lx) team and support the end-to-end operations of the Lx capability. This is a highly cross-functional, senior-level role that blends strategic project management with hands-on operational execution across a dynamic, fast-paced launch environment. This role requires someone who is equally comfortable driving meetings, managing complex PM documentation, supporting platform operations, and partnering with IT, commercial, and cross-functional matrix teams.

This is a 40-hour per-week, 12-month contract (extensions possible), 50% onsite at the client’s office in Lawrenceville, NJ.

This is a W2 role as a Stage 4 Solutions employee. Health benefits and a 401K are offered.

RESPONSIBILITIES:

Launch Excellence (Lx) Onboarding:

• Collaborate with Brand Leads and Launch Managers to schedule, align, and execute the Lx Onboarding training series, an Lx-integrated approach for kick-starting teams in their launch plan management
• Support the ongoing optimization of the Lx onboarding process to maximize stakeholder adoption and effective platform utilization
• Maintain and document feedback loops to surface continuous improvement opportunities across the onboarding journey

Launch Excellence (Lx) Operations:

• Manage Lx Playbook Launch Plan and User Activations across the organization
• Maintain and update the Lx Playbook Users Team Channel, including content governance and user list management
• Administer Lx Playbook License Management, ensuring accurate tracking and allocation
• Generate and distribute Lx Playbook Trends, Metrics, and Data reporting on a monthly and ad hoc basis
• Manage the Lx Mailbox, handling reactive user responses and general platform inquiries in a timely manner
• Provide Lx Production Support, including troubleshooting, status calls, and operational issue resolution

Launch Excellence (Lx) Project Management:

• Own and maintain core PM documentation including the PM Planner, RAID Log, and Tribeca/Lx Production Log
• Track and manage Lx Feedback, ensuring timely documentation and resolution
• Maintain a current Resource Inventory and manage the Teams Posts Log

Meeting & Program Management Leadership:

• Lead the Weekly Program Management Meeting with Tribeca and the internal Lx team
• Participate and assist with the Weekly Lx Operational Connect with Smart Launch, driving agenda, facilitation, and follow-through
• Own action item tracking and ensure cross-functional accountability across all Lx meetings and workstreams

SAMai Operations:

• Review and manage platform access

REQUIREMENTS:

• Over 7 years of experience in project management, commercial operations, or launch operations in supporting commercial drug launches within the pharmaceutical or biotech industry
• Must have experience with specific therapy area launches (oncology, immunology, etc.)
• Strong experience building and maintaining PM documentation
• Experience with metrics and data reporting, including presenting insights to senior stakeholders
• Full training on Lx systems and tools will be provided; a willingness and ability to learn new platforms quickly is required
• Exceptional collaboration skills; this role requires daily partnership with a wide range of internal teams, IT partners, and external vendors; the ability to build strong working relationships across all levels is essential
• Prior BMS experience or familiarity with BMS commercial operations processes is preferred
• Familiarity with UI/UX feedback cycles and digital platform lifecycle management
• PMP certification or equivalent project management credential
• SmartLaunch application experience a plus