Senior Project Manager/Scrum Master

About

The B2B Salesforce team is seeking an experienced Senior Project Manager/Scrum Master to lead and support Salesforce development projects. In this role, you will be responsible for overseeing the planning, execution, and delivery of Salesforce solutions, working closely with cross-functional teams and stakeholders to ensure project success. Your expertise in agile methodologies, Scrum practices, and Salesforce development will be crucial in driving our projects forward.

The Senior Technology Project Manager leads all aspects of diverse technology projects, products, or programs. Typically involves multiple disciplines within the IT/Software function. Utilizes expertise and leadership skills to direct staff and resolve issues so that the product, or program, goals and requirements are met. At senior levels, you may employ scrum master techniques in Agile development practices.

Responsibilities

• Ability to work in an Agile framework and perform Scrum Master role.
• Demonstrates technical expertise to direct and provide guidance for many activities associated with planning and leading complex technology projects. Complete projects on time, within budget, and to client specifications.
• Supports work for more complex projects or a small technology program that is composed of several projects.
• Manage and oversee project management activities such as project reporting, project planning, issue/risk identification and tracking, scope management, estimation, internal client management, relationship management, and other project documentation preparation and turnover to production for technology projects of low to medium complexity.
• Develops the budget and statement of work, including project justification and plan technology projects.
• Responsible for defining roles and responsibilities within the project team.
• Responsible for monitoring project financials and updating plans with accurate, up-to-date information promptly.
• Follows financial standards and processes (e.g., monthly external revenue accruals, procurement, and external payments).
• Coordinates business SMEs and engineers to ensure projects are appropriately staffed and resources are properly aligned and managed.
• Maintains regular contact with internal clients and coordinates and reports on project progress and accomplishments.
• Works with all required functions and groups to effectively plan and execute sizable projects.
• Decomposes the most complex problems into discrete work units.
• Identifies non-obvious relationships and anomalies often overlooked by others.
• Balances strategic and pragmatic concerns when solving problems.
• Makes sound decisions with limited facts or resources.
• Continuously looks for process improvements.
• Leads and helps to influence discussions with the business on multiple options to help solve the root cause, including various trade-offs and recommended approach within a single large-scale business unit.
• Helps project team members/make suggestions to improve practices.
• Leads a small team for specific project(s) or task(s).

Business knowledge

• Advanced knowledge of Asset Management, FinTech, Domain specific to Distribution, Sales, Marketing, Corporate, and/or Investments.
• Depending on functional alignment, understanding of the life cycle of the product to the client in Financial Services.
• Understands and aligns with Product Owner to prioritize and deliver based on business strategy.

Requirements

• Typically, 3+ years of experience in the Financial Services industry with a preference for Asset Management.
• PMP certification and/or Agile Scrum certification.
• 3+ years Agile Scrum Management experience.
• Experience leveraging agile methodology and facilitating small to large-scale efforts across people processes and technology.
• Knowledge of operations for the assigned business unit (Distribution, Sales, Marketing, Investments, and/or Corporate functions).
• Experience running large-scale and/or multiple initiatives across people, processes, and technology with complex financial services organizations.
• Ability to occasionally work outside of normal business hours to support off-hour release cycles, if necessary.
• Demonstrates an understanding of technology infrastructure and nuances, including testing, QA, production environment, test environment, engineering, etc.
• Grounded in the taxonomy of what is required to successfully implement an Agile technology program or project.
• Abreast of many best-of-class technologies.
• Provides a clear and concise explanation of business strategy, technical concepts, designs, or implementations to a non-technical audience.
• Communicates architectural vision to all parties involved in an initiative.
• Identifies impacts across teams and coordinates across senior levels to manage dependencies and potentially opposing priorities.
• Actively contributes to the application portfolio mind-set: what is out-of-date, build vs. buy, similar capabilities.