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Senior Salesforce Business Analyst

PointClickCare

Canada · Hybrid Full-time Senior Today

About the role

About

Shape the future of healthcare as a Senior Salesforce Business Analyst. Develop collaborative relationships and lead process improvement initiatives in a hybrid/remote role.

This role seeks a talented Senior Business Analyst specialized in Salesforce to drive meaningful change within healthcare organizations. You will analyze business requirements, lead quality assurance efforts, and design processes that leverage technology for improved outcomes. Collaboration with Subject Matter Experts and other stakeholders is vital for successful project delivery.

Apply your Salesforce expertise to improve healthcare processes and empower teams in this dynamic and rewarding role.

Key Responsibilities

  • Analyze current Salesforce projects and roadmaps
  • Build strong relationships with business stakeholders
  • Lead requirements gathering and process optimization
  • Document business requirements using Agile methodologies
  • Identify risks and propose actionable solutions

Requirements

  • 5+ years as a Business Analyst; 3+ years in Salesforce
  • Strong grasp of QA processes and business analysis
  • Experience conducting training and developing materials
  • Salesforce Certification is required
  • Proficient in tools like Lucid Chart and Smartsheets

Skills

AgileLucid ChartSalesforceSmartsheets

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