Senior Salesforce Marketing Cloud Engineer

About Wounded Warrior Project (WWP)

Looking for a job that not only offers great benefits and competitive pay, but also allows you to make a meaningful impact? Join us at Wounded Warrior Project (WWP) where honoring and empowering our nation's veterans is more than just a job—it’s a calling. When you become part of our team, you commit to making a difference while we support you in igniting your passion to serve.

Benefits

• A flexible hybrid work schedule, allowing for three days in the office and two days working from home.
• Comprehensive medical, dental, and vision coverage for both teammates and their family members.
• Competitive pay along with performance incentives.
• A positive, mission-driven, and collaborative team environment.
• Comprehensive benefits package, including medical, dental, vision, life insurance, and a robust retirement plan.
• Generous paid time off, educational assistance, and a wellness program.

Role Summary

The Senior Salesforce Marketing Cloud Engineer at WWP will deliver high-quality, scalable solutions within the Marketing Cloud platform, encompassing automation, integrations, and data‑driven reporting. You'll collaborate with marketing teams and solution architects to optimize processes, execute a strategic platform roadmap, and continually enhance our platform capabilities.

Duties & Responsibilities

• Oversee the administration, configuration, and optimization of the Salesforce Marketing Cloud platform.
• Design and implement scalable, end‑to‑end technical solutions leveraging the Marketing Cloud suite.
• Translate business and marketing needs into robust technical solutions.
• Collaborate with architects and stakeholders on CRM customizations and cross‑cloud integrations to enhance Marketing Cloud solutions.
• Create and maintain custom solutions utilizing AMPscript, SSJS, and Guide Template Language for personalization and advanced automation.
• Build and enhance CloudPages, landing pages, forms, and microsites using HTML, CSS, JavaScript, and AMPscript.
• Develop and optimize SQL queries for audience segmentation, ensuring the performance and integrity of the Marketing Cloud data model.
• Integrate Marketing Cloud with external systems using REST and SOAP APIs for data synchronization and personalized experiences.
• Document technical processes, data flows, and marketing automation procedures to ensure scalability.
• Utilize Marketing Cloud reporting and analytics tools to assess campaign performance, track key metrics, and provide insights.
• Design and present dashboards and reports to stakeholders for data‑driven decision‑making.
• Stay informed on Salesforce Marketing Cloud updates and best practices, advocating for platform enhancements.
• Engage with peers to share best practices and contribute to team process improvements.
• Participate in necessary training and meetings, including, but not limited to, orientation and leadership training.
• Perform other related duties as assigned.

Knowledge, Skills, & Abilities

• Expertise in Salesforce Marketing Cloud, including Journey Builder, Automation Studio, and other relevant tools.
• Proficient in developing automated solutions with SSJS, AMPscript, and Guide Template Language.
• Strong front‑end development skills for CloudPages using HTML, CSS, JavaScript, and AMPscript.
• Extensive experience with SQL and database technologies, including a thorough understanding of Marketing Cloud's data model.
• Knowledgeable in system integrations using REST and SOAP web services.
• Skilled in Salesforce Marketing Cloud analytics, reporting, and Content Builder.
• Ability to convert business needs into scalable technical solutions.
• Exceptional organizational, analytical, and critical‑thinking skills.
• Strong communication skills, effective with both technical and non‑technical audiences.
• Adaptable and able to thrive in a fast‑paced, changing environment.
• Commitment to high standards of ethics and conduct.
• Mission‑driven and a pleasure to work with.

Experience

• Five years of experience as a Salesforce Marketing Cloud administrator or developer.
• Five years of experience with Journey Builder, Content Builder, and Mobile Studio.
• Three years of experience in complete life cycle projects in Salesforce Marketing Cloud.
• Two years of experience developing solutions using AMPscript and Content Builder.
• Two years of experience working in Agile/SCRUM settings.

Education

• Bachelor's degree in computer science, information systems, or a related field, or equivalent education and experience.

Certifications & Licensure

• Salesforce Certified Data Cloud Consultant Certification.
• Salesforce Certified Marketing Cloud Engagement Administrator or Developer Certification.

Work Environment / Physical Demands

• General office environment with temperature control.
• Up to 5% travel may be required.

Salary

Salary estimates vary by location. For example:

• Colorado: $90,316 – $112,896 annual base salary.
• Houston, TX: $94,617 – $118,272 annual base salary.
• New York: $107,520 – $134,400 annual base salary.

Compensation depends on experience and qualifications. This position includes eligibility for an annual performance incentive.

Equal Opportunity Employer

Wounded Warrior Project is proud to be an equal opportunity employer.