Tester

About

Dice is the leading career destination for tech experts at every stage of their careers. Our client, Hexaware Technologies, Inc, is seeking the following.

Responsibilities

Design and execute:

• Functional, integration, and regression test cases
• API and automation testing
• Validate Salesforce configurations, customizations, and integrations

Agentforce & AI Testing (Critical)

• Test and validate AI agent outputs:
  • Accuracy and relevance
  • Hallucination detection
  • Edge cases and failure scenarios
• Build test frameworks for AI agents, including:
  • Prompt testing and versioning
  • Scenario-based validation
  • Human-in-the-loop workflows
• Ensure AI governance compliance:
  • Audit trails
  • Explainability
  • Bias and risk checks

Agentforce & AI Enablement

• Develop and integrate AI agents into Salesforce workflows
  • Sales
  • Documents summarization
  • Customer 360
  • Support:
    • Case summarization and auto-resolution
    • Intelligent recommendations (next best action)
• Implement:
  • Prompt templates
  • Context injection (data + knowledge base)
• Integrate Salesforce with AI/LLM platforms (Einstein, external APIs)

Quality & Delivery

• Write clean, testable, scalable code
• Follow CI/CD pipelines (Git, Salesforce DX)
• Participate in code reviews and Agile ceremonies

Requirements

Required Skills

• 5 10 years Salesforce experience
• Nice to have skills in Apex, LWC

AI / Agent Skills (Important)

• Basic experience or exposure to:
  • Agentforce / AI agents
  • Prompt engineering
  • API-based AI integrations