Senior Site Reliability Engineer

About

Nisum is a leading global digital commerce firm headquartered in California, with services spanning digital strategy and transformation, insights and analytics, blockchain, business agility, and custom software development. Founded in 2000 with the customer‑centric motto "Building Success Together," Nisum has grown to over 1,800 professionals across the United States, Chile, Colombia, India, Pakistan, and Canada. A preferred advisor to leading Fortune 500 brands, Nisum enables clients to achieve direct business growth by building the advanced technology they need to reach end customers in today's world, with immersive and seamless experiences across digital and physical channels.

Role Overview

We are seeking a highly experienced Site Reliability Engineer, who will focus on designing, maintaining, and enhancing enterprise‑grade CI/CD pipelines, developer tooling, and cloud platforms. The engineer will support large‑scale migrations, platform upgrades, and automation initiatives.

What You'll Do

• Design, build, and maintain CI/CD pipelines using GitLab, Jenkins, Spinnaker, and ArgoCD
• Take GitLab migration efforts, including CI template creation, pipeline optimization, and developer onboarding
• Manage and upgrade CI/CD plugins, shared libraries, and base Docker images
• Implement automated quality gates and static analysis using SonarQube
• Support mobile CI/CD workflows for iOS and Android applications
• Administer JFrog Artifactory and JFrog Xray, including repository structure, access policies, scanning rules, and integrations
• Ensure secure and compliant artifact lifecycle management
• Manage and upgrade GKE clusters, ensuring reliability, security, and performance
• Implement GitOps workflows using ArgoCD
• Implement and maintain secrets management and service discovery using HashiCorp Vault and Consul
• Manage configuration automation using Chef / Cinc
• Handle platform‑specific SSL certificate provisioning and rotation
• Support Docker base image delivery and container security best practices
• Configure and maintain Prometheus, Grafana and Cloud Monitoring dashboards and alerting
• Troubleshoot production and non‑production issues across CI/CD, cloud, and infrastructure layers
• Integrate DevOps workflows with ServiceNow for change, incident, and request management
• Support FinOps initiatives by optimizing cloud usage, cost visibility, and resource efficiency
• Maintain documentation and collaboration spaces using Atlassian Jira and Confluence
• Experience with FinOps practices and cloud cost optimization

What You Know

• 5‑10+ years of experience in SRE, Platform Engineering, or Cloud Infrastructure roles
• Strong hands‑on experience with GitLab, Jenkins, Spinnaker, ArgoCD, and CI/CD automation
• Expertise with JFrog Artifactory/Xray, SonarQube, and containerization (Docker)
• Solid understanding of GKE, Kubernetes operations, and cloud‑native tooling
• Experience with HashiCorp Vault/Consul, infrastructure automation, and configuration management (Chef/Cinc)
• Strong monitoring/observability background with Prometheus and Grafana
• Familiarity with mobile CI/CD (iOS/Android), mainframe modernization, and hybrid cloud environments
• Experience integrating workflows with ServiceNow and using Jira/Confluence
• Strong scripting skills (Python, Bash, Groovy, or similar)

Preferred Qualifications

• Experience with SRE
• Experience with GitLab, Jenkins, ArgoCD and CI/CD
• Experience with JFrog Artifactory/Xray, SonarQube
• Experience with HashiCorp Vault/Consul
• Hands‑on Prometheus and Grafana
• Strong scripting skills (Python, Bash, Groovy, or similar)

Education

• Bachelor's degree in related field

Compensation

Band: $110k to $115k/annum plus benefits

Benefits

• Professional Development – In‑house technical training and professional learning programs across technology, leadership, role‑based training, and process expertise. Annual stipend for external courses to maintain professional certifications.
• Health & Wellness Benefits – Affordable health plans, many subsidized up to 90% for employees and families. Dental and vision plans in the US with 100% of premiums paid by Nisum for employees.
• Volunteerism Pay – Up to 40 hours of paid time off each year for volunteer activities, in addition to personal PTO and paid holidays.
• Additional Benefits – 401(k) retirement savings with company match, pre‑tax parking and transit programs, disability insurance, Basic Life/AD&D, and exclusive employee discounts on a wide variety of products and services.