Senior Site Reliability Engineer

About OpenText

OpenText is a global leader in information management, dedicated to fostering innovation, creativity, and collaboration within our corporate culture. Joining our team means partnering with some of the world’s most respected companies, tackling complex challenges, and contributing to transformative projects in the digital space.

AI-First. Future-Driven. Human-Centered.

At OpenText, artificial intelligence is fundamental to our mission—fostering innovation, transforming workflows, and empowering digital knowledge workers. We are seeking talented individuals who bring unique contributions, as we shape the future of information management together. Join us!

Your Impact

As a Senior Site Reliability Engineer at OpenText, you will play a crucial role in ensuring our cloud infrastructure is reliable, scalable, and efficient. Operating at the confluence of development and operations, you will design, build, and maintain robust systems that support our platforms. Your efforts will guarantee superior performance, enhance system efficiency, and facilitate the delivery of stable, scalable solutions for our clients.

What the Role Offers

• Design, implement, and manage Kubernetes clusters for optimal availability and scalability.
• Leverage AWS services to construct and sustain cloud infrastructure.
• Develop and oversee Helm charts for effective application deployment and management.
• Utilize Terraform for automating infrastructure provisioning and management.
• Monitor and fine-tune both Windows and Linux-based systems to guarantee peak performance and reliability.
• Collaborate closely with development teams to ensure seamless deployment and operation of applications.
• Establish and maintain CI/CD pipelines that enhance development and deployment workflows.
• Troubleshoot and resolve infrastructure and application performance issues efficiently.
• Participate in on-call rotations to deliver 24/7 support for critical systems.

What You Need to Succeed

• Bachelor's degree in Computer Science, Engineering, or a related field is preferred.
• Experience with monitoring and logging tools such as Prometheus, Grafana, or the ELK stack.
• Proficiency in scripting languages including Python and Bash.
• Knowledge of cloud security and infrastructure automation best practices.
• Significant experience with Kubernetes and container orchestration, as well as CI/CD tools and methodologies.
• Strong proficiency in AWS services and cloud architecture; AWS certifications are a plus.
• Expertise in Helm charts for managing Kubernetes applications.
• Thorough understanding of Terraform for infrastructure as code management.
• Solid knowledge of Linux operating systems and system administration practices.
• Familiarity with FedRAMP or NIST Frameworks is advantageous.

One Last Thing

OpenText is more than just a corporation; it is a global community where trust is paramount, expectations are high, and achievements are embraced. Join us in our journey to instigate positive change through privacy, technology, and collaboration. At OpenText, our culture is enriched by character and a commitment to innovation, empowering every employee to make a difference.

OpenText's dedication to diversity and inclusion goes beyond compliance, highlighted in our Equal Employment Opportunity Statement, which fosters a respectful environment for all individuals, regardless of their background, culture, national origin, race, color, gender, gender identity, sexual orientation, family status, age, veteran status, disability, religion, or any other protected status.

If you require assistance or reasonable accommodation due to a disability during the application or recruitment process, please submit a request to HR. Our proactive approach promotes collaboration, innovation, and personal growth, enhancing the vibrant workplace at OpenText.

Compensation

At OpenText, we offer a thoughtfully crafted benefits package that supports your physical, emotional, and financial well-being. We are happy to discuss details about compensation programs, including variable and commission structures for eligible positions, vacation time, and paid leave.

Salary Range: $143,440 - $215,000; actual compensation may vary based on education, experience, skills, geographical location, and internal equity.

California Residents: The above pay range is an estimate, reflecting salary based on experience, skills, and qualifications. The role may also be eligible for bonus or commission opportunities in addition to the rich benefits outlined.

AI Usage Disclosure

In our commitment to transparency, we utilize artificial intelligence tools for various stages of our recruitment process, including resume screening and candidate matching, to enhance efficiency and fairness. All hiring decisions are made by qualified human professionals, and we continuously monitor our AI systems to ensure compliance with regulations.