Site Reliability Engineer

About Tapestry

At Tapestry, we believe that unique perspectives foster exceptional ideas, and we invite individuals to share their talents and insights with us. Being yourself is at the heart of our culture. Each member of our team contributes to our collective goals, unlocking creativity and innovation. As a part of Tapestry—a global family of brands including Coach and Kate Spade New York—we are committed to nurturing talent and embracing diversity.

Role Overview

Join our Site Reliability Engineering team where you will play a vital role in maintaining uptime and system reliability across all Tapestry brands. Your mission will be to ensure high availability, scalability, and performance of our systems. Together with your team, you will develop innovative tools and automation processes to enhance overall reliability and uptime, guaranteeing a seamless experience for our customers.

Responsibilities

• Implement effective monitoring solutions to elevate system alerting.
• Build automation to minimize manual work.
• Collaborate across the engineering organization to foster a culture centered on reliability and efficiency.
• Lend expertise on the Salesforce Commerce Cloud platform, driving best practices.

Qualifications

We are looking for candidates with a Bachelor’s degree in Computer Engineering or a related field and at least 5 years of experience in Site Reliability Engineering or a closely related position. Required skills include:

• Proven experience in Site Reliability Engineering and Production Support.
• Expertise in creating or managing highly available systems at scale.
• Proficient in one or more programming languages: Java, Node, or Python.
• Experience in deploying, supporting, and monitoring services and applications.
• Skills in developing monitoring platforms using tools like Splunk, AppDynamics, Blue Triangle, or Quantum Metric.
• Familiarity with Real User Monitoring (RUM) and Synthetic monitoring tools.
• Experience with cloud platforms such as GCP, AWS, or Azure.
• Knowledge of project management tools like Jira or Confluence.

Compensation

The salary range for this position is $160,000.00 to $185,000.00 annually, based on experience, with a standard work schedule of 40 hours per week.

About You

At Tapestry, we value courage, creativity, customer focus, and adaptability. We seek individuals who drive results and demonstrate interpersonal savvy. We are also committed to strategic agility, developing others, and building effective teams, ensuring everyone can thrive in their role.

Equal Opportunity Employer

Tapestry, Inc. is an equal opportunity employer dedicated to inclusion and diversity. We aim to hire, train, and promote the best talent based on individual qualifications.

We provide reasonable accommodations for disabilities and religious practices. If you need assistance during the application process, please reach out to Tapestry People Services.

Benefits

Here are some of the benefits that we offer:

• Medical insurance
• Dental insurance
• Vision insurance
• 401 (K)
• Paid Paternity and Maternity leave
• Commuter Benefits
• Disability insurance
• Tuition assistance