Senior Site Reliability Engineer

Role Description

Senior Site Reliability Engineer
Lead I - Cloud Infrastructure Services

We are seeking a highly motivated Senior Site Reliability Engineer with 5 - 6 years in the IT industry spanning SRE, production support, and release management.

The Opportunity

• Reliability & Operations
• Own uptime and performance for customer‑facing services using SLO/SLI frameworks and error budgets; drive blameless postmortems and corrective actions.
• Lead incident management, triage, and root cause analysis; coordinate cross‑functional response and stakeholder communications.
• Establish and tune dashboards and log analytics using CloudWatch, AppDynamics, and Dynatrace for continuous monitoring of AWS and on‑prem systems.

This position description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant essential functions may be required.

What You Need

• 5 - 6 years hands‑on in production operations/SRE and release engineering
• Strong experience managing hybrid environments (AWS + on‑prem)
• Proven expertise in CI/CD (Jenkins)
• Proficiency in Python and Shell scripting; Linux administration and JVM tuning
• Deep experience with observability (CloudWatch, AppDynamics, Dynatrace)
• Solid database fundamentals and query troubleshooting across SQL/NoSQL

Compensation

• Role Location: Remote
• Compensation Range: $65,000‑$98,000

Compensation can differ depending on factors including but not limited to the specific office location, role, skill set, education, and level of experience. UST provides a reasonable range of compensation for roles that may be hired in various U.S. markets as set forth above.

Benefits

Full‑time, Regular Employees

• Minimum of 10 days of paid vacation per year
• 6 days of paid sick leave each year (pro‑rated for new hires)
• 10 paid holidays
• Paid bereavement leave and jury duty
• Participation in the Company’s 401(k) Retirement Plan with employer matching
• Medical, dental, and vision insurance for employees and dependents residing in the US
• Company‑paid Employee Only benefits: basic life insurance, accidental death and disability insurance, short‑ and long‑term disability benefits
• Option to purchase additional voluntary short‑term disability benefits
• Participation in a Health Savings Account (HSA) and a Flexible Spending Account (FSA) for healthcare, dependent child care, and/or commuting expenses (as allowable under IRS guidelines)
• Benefits offerings vary in Puerto Rico

Part‑time Employees

• 6 days of paid sick leave each year (pro‑rated for new hires)
• Eligibility to participate in the Company’s 401(k) Retirement Plan with employer matching

Full‑time Temporary Employees

• 6 days of paid sick leave each year (pro‑rated for new hires)
• Eligibility to participate in the Company’s 401(k) program with employer matching
• Medical, dental, and vision insurance for employees and dependents residing in the US

Part‑time Temporary Employees

• 6 days of paid sick leave each year (pro‑rated for new hires)

All US employees who work in a state or locality with more generous paid sick leave benefits than specified here will receive the benefit of those sick leave laws.