Site Reliability Engineer

About the Job

A unique opportunity to join a rapidly growing extraordinary team to engineer groundbreaking Oracle Cloud technologies and infrastructure that make up the Oracle Cloud solutions. As part of the SRE team, you will be continually challenged and have an opportunity to chip in to the Oracle Cloud success every day, working closely with the development partners.

As a Site Reliability Engineer, you will solve interesting technical challenges by defining, designing, deploying, and supporting production systems, services, platforms, and infrastructure, always thinking about reliability, scalability, resilience, security, and performance.

As a technical resource, you will support and deploy production systems and applications for clients, including on-call support, monitoring, and infrastructure operations, while acting as a liaison between US Federal Cloud support and core application and infrastructure development teams.

Responsibilities

Service Ownership

• Shared full stack ownership of services and/or technology areas with development partners
• Understand end-to-end configuration, dependencies, and behavioral characteristics of production services
• Ensure services are designed with focus on security, resiliency, scale, and performance

Operations & Support

• On-call support of applications and infrastructure
• Application deployment and monitoring
• Act as liaison between US Federal Cloud support and development teams

Service Design & Engineering

• Partner with development teams to define and implement improvements in service architecture
• Articulate technical characteristics and dependencies across services
• Support federal project submission process and security compliance

Operations Engineering

• Understand and communicate scale, capacity, and performance characteristics
• Perform tuning, optimization, and resource utilization improvements
• Maintain instrumentation and metrics to describe service behavior
• Ensure resiliency, backup/restore, and disaster recovery capabilities

Security

• Perform security patching and vulnerability remediation
• Ensure compliance with corporate and federal security standards

Automation & Improvement

• Apply automation and orchestration principles to reduce manual effort
• Improve CI/CD and operational processes
• Identify root causes and prevent recurring issues

Incident Response

• Act as SME for complex or critical production issues
• Support major incident resolution when root cause is unclear
• Provide deep system and service troubleshooting

Qualifications

• U.S. Citizenship on U.S. soil is required. This position requires eligibility to receive a federal security clearance
• At least 4+ years of combined higher education and/or related work experience
• Bachelor’s degree in Information Systems, Computer Science, Computer Engineering, Software Engineering or related field, or equivalent work experience
• Good knowledge and hands-on experience with Linux and SQL
• At least 1 year of experience in Application Support, CI/CD pipelines, or Infrastructure Support

Preferred Qualifications

• Proficiency in container platforms, big data processing, and relational databases (Hadoop ecosystem, Map/Reduce, stream processing, etc.)
• Experience with programming languages such as Java, C#, C/C++, or Ruby
• Experience with production operations and practices for deploying and supporting code
• Ability to collaborate effectively with team members and stakeholders
• Experience with cloud and data processing technologies

Expectations

• Night Shift Schedule: 8:00 PM – 5:00 AM
• Willing to work additional or irregular hours as needed and allowed by local laws
• Work following corporate and interpersonal security policies and procedures and take appropriate action to prevent and report security risks
• Perform other responsibilities as assigned

About Us

Building off our Cloud momentum, Oracle has formed a new organization - Health Data Intelligence Platform. This team will focus on product development and product strategy for Oracle Health while building out a complete platform supporting modernized, automated healthcare. This is a net new line of business, constructed with an entrepreneurial spirit that promotes an upbeat and creative environment. We are unencumbered and will need your contribution to make it a world-class engineering center with a focus on excellence.

Health Data Intelligence Platform has a rare opportunity to play a critical role in how Oracle Health products impact and redefine the healthcare industry by redefining how healthcare and technology intersect.

You will have the opportunity to:

• Reach billions of people with our products & services
• Build technology that truly impacts the world
• Ability to have an immediate impact on developing technology
• Unlimited growth potential with encouraging work
• Work with the best minds in the industry
• Enjoy working in an open, diverse, and productive environment