Senior Software Development Engineering Manager

About American Express Global Business Travel

At American Express Global Business Travel (Amex GBT), we believe in the power of travel to inspire and create positive change. Join us in making an impact while thriving in an inclusive and collaborative culture where your insights are valued.

Role Overview

We are seeking a Senior Software Development Engineering Manager to lead our engineering team in Chicago, IL, in building and enhancing the Trips Experience, ensuring we meet the dynamic needs of our customers.

Responsibilities

• Guide the engineering team to develop, operate, and streamline our Trips Experience, adapting to customer demands.
• Oversee capacity planning and project management from inception to completion.
• Collaborate with product and design teams to analyze requirements, prioritize solutions to business challenges, create development roadmaps, and manage the entire delivery process.
• Maintain detailed project schedules and drive tasks to completion with accountability.
• Ensure the team adheres to delivery commitments through effective sprint planning and daily stand-ups.
• Encourage continual team-owned process improvements to enhance efficiency.
• Promote best practices in both test automation and manual testing processes.
• Recruit, mentor, coach, and retain a high-performing engineering team.
• Evaluate team members' skills and communication, providing meaningful performance feedback.
• Foster an inclusive team culture focused on career growth, product ownership, quality, and operational excellence.
• Lead by example in all aspects of development.
• Conduct Quality Inspections, Architecture Reviews, Design Reviews, Code Reviews, and Security Reviews to ensure compliance with organizational standards.
• Manage the prioritization and resolution of defects identified in the team's products based on customer impact, revenue considerations, and overall user experience.
• Exemplify leadership by mentoring others and establishing high standards for documentation and clean code.

Requirements

• Bachelor's degree in Computer Science, Information Systems, or a related field.
• Five (5) years of relevant experience, including:
  • Five (5) years of experience with Catchpoint
  • Three (3) years of experience with Serenity Testing Framework
  • Three (3) years of experience with BrowserStack Administration
  • Three (3) years of experience with Glassbox
  • Two (2) years of experience with Figma

Location & Compensation

• This position allows for remote work opportunities within commuting distance of our office located in Chicago, Illinois.
• Salary range: $153,317 - $242,500.

What We Offer

• We value the unique perspectives and backgrounds of all our colleagues and encourage diversity in our hiring process.
• You will have the chance to work in a flexible environment that promotes workload balance.
• Comprehensive benefits.
• Travel perks.
• Opportunities for skill development through our extensive learning platform.
• We are committed to championing inclusion at every level of our organization and strive to provide a supportive work culture.

If you're passionate about our mission and envision yourself contributing to our dynamic team, we encourage you to apply!