Senior Solutions Engineer

Position Summary

The Senior Solutions Engineer in Client Development serves as a senior leader and trusted advisor, bridging client business needs, legal practice demands, and advanced technology solutions. This role combines solutions architecture, sales engineering, and business transformation strategy, with a strong grounding in litigation support and corporate legal projects.

The role leads initiatives that transform how litigation and corporate legal departments leverage technology for efficiency, compliance, and strategic outcomes. Responsibilities include designing and delivering sophisticated solutions, facilitating client workshops, leading global training programs, capturing client feedback, and supporting business development through technical sales enablement.

The ideal candidate brings 7–10 years of experience in consulting, legal technology, or related industries, with a proven track record in litigation support, corporate legal operations, and technology-enabled process transformation.

Job Duties And Responsibilities

Client engagement and strategic advisory

• Act as a senior advisor to litigation and corporate legal teams, aligning business challenges with practical, technology-enabled solutions
• Lead client-facing workshops on AI, litigation management, matter lifecycle optimization, e-discovery, CLM, and legal operations strategy
• Facilitate client feedback loops to ensure insights inform product design and service delivery
• Support business development efforts as a sales engineer by demonstrating solution capabilities

Product enablement, demonstration and training

• Design and deliver tailored demonstrations of legal technology platforms, including litigation management tools, CLM systems, e-discovery platforms, and AI-enabled applications
• Lead global training initiatives for attorneys, litigation support staff, and corporate legal professionals
• Partner with product vendors to refine offerings based on client requirements

Process mapping and business transformation

• Collaborate with client legal departments and law firm practice groups to map and optimize litigation workflows and corporate processes
• Apply process mapping methodologies to design scalable, repeatable solutions
• Develop best practice frameworks for e-discovery readiness, contract lifecycle optimization, and corporate governance compliance

Project leadership and delivery

• Oversee complex, multi-workstream engagements across litigation and corporate legal projects
• Provide leadership to cross-functional project teams
• Deliver executive-level communications and updates to senior client stakeholders

AI and technology

• Drive implementation of AI and GenAI platforms for litigation and corporate legal use cases
• Identify opportunities for AI-assisted litigation strategy, workflow automation, and transaction support

Operational excellence and team leadership

• Mentor junior team members and foster a culture of collaboration and legal domain excellence
• Represent the firm as a thought leader at client events and industry conferences

Job duties and responsibilities are not exhaustive and may be supplemented as necessary. The firm reserves the right to revise or modify duties at any time.

Requirements

Education

• Bachelor's degree in business, computer science, industrial engineering, data analysis, or related field required
• Advanced degree or certifications strongly preferred

Experience

• 7–10 years of experience in consulting, legal technology, or business transformation roles
• Experience delivering litigation technology solutions and corporate legal technology solutions
• Demonstrated expertise in sales engineering, client training, and process mapping
• Track record of implementing and scaling AI, CLM, and legal operations platforms

Skills

• Strong written, verbal, and presentation skills
• Deep knowledge of litigation workflows, corporate contracting processes, and legal operations
• Expertise in workshop facilitation and training delivery
• Strong analytical, project management, and leadership skills

Supervisory Responsibilities

• May lead cross-functional teams and provide mentorship to junior staff

Equipment to be used

• Personal computer and standard office equipment

Essential Job Functions

• Ability to sit or stand for prolonged periods
• Ability to perform extensive computer work requiring hand and wrist dexterity
• Ability to read and interpret documents and screens
• Ability to communicate effectively in verbal and written formats
• Ability to work in a fast-paced environment and adapt to change
• Ability to exercise independent judgment and manage priorities
• Ability to maintain confidentiality of sensitive information
• Ability to work extended hours when needed

Working conditions

• Works remotely
• Travel may be required to support client engagements

Pay ranges

This represents the presently anticipated low and high end of the firm's pay range for this position. Actual pay may vary based on factors including location and experience

• Pittsburgh, Houston, Dallas, Atlanta: $145,000 – $170,000
• Chicago, Philadelphia: $150,000 – $170,000
• Washington, DC: $165,000 – $170,000

Employee Benefits Overview

Our comprehensive benefits package includes:

• 401(k) retirement plan
• Medical insurance
• Health savings account
• Virtual health services
• Dental insurance
• Vision insurance
• Accident insurance
• Hospital indemnity insurance
• Critical illness insurance
• Life insurance
• Short-term disability coverage
• Long-term disability coverage
• Flexible spending accounts
• Employee assistance program
• Paid family leave (eligibility varies)
• College savings plan
• Transportation benefit
• Back-up child care services
• College coach program
• Pet insurance
• Paid sick time (for exempt staff)
• Paid time off for full-time employees

Reed Smith offers a competitive compensation package and a professional work environment.

Reed Smith is an Equal Opportunity Employer and provides reasonable accommodations in accordance with applicable law.