Senior Solutions Engineer (f/m/x)

About TeamViewer

TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization.

We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact?

Your Role

As a (Senior) Solutions Engineer, you will be a key technical & business partner to the Sales Team for enterprise accounts, responsible for demonstrating the value of our software solutions to prospective and existing customers. You will collaborate closely with sales, product, and technical teams to deliver tailored solutions that address the unique challenges of our customers' IT environments.

Responsibilities

Technical Expertise & Demonstrations

• Become a subject matter expert on Team Viewer’s IT and DEX product portfolio.
• Deliver engaging product demonstrations, workshops, and webinars tailored to customer pain points.
• Articulate the technical and business value of our solutions to both technical and non-technical audiences.

Discovery & Solution Design

• Conduct detailed discovery sessions to understand customer challenges and objectives.
• Design and propose customized solutions that align with customer needs and leverage Team Viewer’s capabilities.
• Develop solution proposals, statements of work (SOWs), and technical documentation.

Proof of Value (POV/POC) & Pilot Management

• Lead POV/POC and pilot engagements to validate solution effectiveness in customer environments.
• Provide hands‑on technical guidance and support throughout the validation process.
• Analyze results and deliver actionable recommendations.

Sales Enablement & Collaboration

• Partner with sales teams throughout the sales cycle, providing technical expertise and support.
• Respond to RFx documents with accurate and compelling technical responses.
• Collaborate with Product Management, Engineering, and Customer Success to ensure customer satisfaction and continuous improvement.

Thought Leadership & Market Awareness

• Stay current on industry trends, competitive offerings, and emerging technologies.
• Provide feedback to internal teams to influence product roadmap and innovation.

Requirements

• Bachelor’s degree in Computer Science, Information Systems, or related field (or equivalent experience).
• 5+ years in technical pre‑sales, solutions engineering, or enterprise IT consulting.
• Deep understanding of enterprise IT environments, including endpoint management, remote connectivity, and DEX platforms.
• Experience with SaaS applications such as RMM, ITSM, Asset Management, and Observability tools.
• Hands‑on experience with APIs, scripting, virtualization, cloud computing, and security protocols.
• Proven ability to engage with C‑level stakeholders and translate complex technical concepts into business value.
• Strong presentation, communication, and documentation skills.
• Willingness to travel up to 30% of the time.
• Exceptional interpersonal skills – you excel at building trust and rapport with stakeholders at all levels.
• Strong technical acumen – deep knowledge of enterprise systems management, modern device management, and end‑user computing.
• Collaborative mindset with independent drive – you thrive both as a self‑starter and as a team player.
• Professional presence and attention to detail – you bring a polished, reliable approach to every customer interaction.
• Excellent communication skills in both German & English – verbal, written, and presentation abilities are top‑tier.

What we offer

• Onsite Onboarding in our HQ office for an optimal start
• Great compensation and benefits packages including company achievement bonus or sales bonus, company stocks and regular salary reviews
• Premiums for the private pension plan ( BAV ) up to the maximum amount are topped up by Team…