Senior Solutions Engineer (Robotic Sanding)

Senior Solutions Engineer (Robotic Sanding)

Location: NYC HQ (Hybrid)
Travel: ~25%

About

Viam is hiring a Senior Solutions Engineer to support the deployment and evolution of our surface finishing systems at customer sites in industrial environments. This role sits at the intersection of software, hardware integration, and field deployment—you'll play a critical role in making sure our systems are working reliably in the real world, and that our customers are successful.

As part of the Solutions Engineering team, you'll work closely with software engineers, operators, and customer stakeholders to identify problems, design solutions, and drive the iterative improvements needed to scale our robotic sanding and other surface finishing deployments. You won't just be supporting the system—you'll be shaping it.

Responsibilities

• Own the setup, delivery, and testing of onsite demo robots—validating performance in customer environments and capturing feedback to guide early iteration
• Support the configuration, deployment, and reliability of production robotic sanding systems at customer sites
• Investigate performance issues across software, hardware, and customer environments, and drive solutions in the field
• Collaborate closely with internal engineering teams to validate motion execution, sanding workflows, and system behavior
• Coordinate with operators and customer teams onsite to keep deployments on track and aligned with expectations
• Translate real‑world observations into clear, actionable feedback for product and engineering teams

Requirements

• Strong technical problem‑solving skills; comfortable debugging across layers: software, edge hardware, sensor input, etc.
• Clear and confident communication with both internal teams and customer stakeholders
• 5+ years of experience in technical field engineering, automation deployment, robotics integration, or similar pre/post‑sales roles
• Willingness to travel (~25%) and spend meaningful time in industrial settings
• Ability to thrive in ambiguous situations and enjoy getting things working in the real world

Bonus Points

• Experience with robotic arms such as Yaskawa, UR, Fanuc, or ABB
• Familiarity with ROS, Linux, or computer vision
• Exposure to manufacturing or industrial environments with active production constraints
• Understanding of safety requirements in industrial settings, including risk assessment, safeguarding, LOTO procedures, and proper use of PPE
• Ability to contribute to early‑stage design conversations around solution architecture and feasibility

Compensation

The estimated salary range for this role is $165,000 – $235,000 per year.