Senior Specialist: Account Manager

Purpose

As a Senior Specialist: Account Manager, you will play a crucial role in the Zen-corp through by generating sales and cultivating client relationships within the Logistics and Freight Forwarding space. You will contribute to business growth by linking clients with efficient logistics solutions and maintaining a high standard of service throughout the sales process.

Core Deliverables

• Strategically position profitable solutions with new customers with a focus on domestic and international freight products and services.
• Build density as the Company expands offerings in foreign markets such as Africa and the Middle East.
• Hold specific knowledge regarding international and domestic freight forwarding, gateway operations, as well as, staying current on market trends.
• The ability to generate new sales revenue independently and for a designated geographic region.
• Develop an entrance strategy for cold calling, qualifying and effectively connecting with prospective business partners.
• Create and drive a sales plan strategy that successfully meets monthly sales goals and initiatives.
• Utilize internal tools to negotiate market freight rates for customers.
• Exude the highest level of customer service to both internal and external business partners and set the expectations that the task given will be completed to their satisfaction.
• Account Management to retain and grow current client base.
• Expand and cultivate the Company’s carrier and agent network while developing new partner relationships.
• Manage and build a Sustainable Sales Pipeline
• Manage all opportunities, Accounts and Productivity on Shipshape our prescribed CRM system
• Onboard & implement new business
• Manage an effective Diary
• Build strategic relationships at multiple levels within their client base
• Focus on Consultative Selling to strengthen our position from a supply chain perspective
• Meet monthly / quarterly targets
• Meet weekly & monthly call targets