Senior Technical Business Analyst [Appian Experience]

About

At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron’s progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile‑first applications and more. Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 14,500+, and has 58 offices in 21 countries within key global markets.

Our Challenge

We are seeking a skilled Technical Business Analyst with proven experience in Appian to join our team. The ideal candidate will act as a bridge between business stakeholders and technical teams, leveraging their expertise in Appian BPM platform to analyze, design, and implement solutions that enhance business processes and operational efficiency.

Additional Information*

The base salary for this position will vary based on geography and other factors. In accordance with law, the base salary for this role if filled within Piscataway, NJ is $110K - $120K/year & benefits (see below).

Responsibilities

• Collaborate with business stakeholders to gather and document requirements for process automation and system improvements.
• Analyze current business processes and identify opportunities for optimization using Appian.
• Design, develop, and configure Appian applications, including workflows, interfaces, and integrations.
• Translate business requirements into technical specifications and deliver scalable Appian solutions.
• Conduct system testing, user acceptance testing (UAT), and support deployment activities.
• Provide ongoing support and maintenance for Appian applications.
• Facilitate communication between technical teams, vendors, and business users to ensure project success.
• Develop and maintain technical documentation, user manuals, and training materials.
• Stay updated on new features and best practices for Appian to ensure effective utilization.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, Business Administration, or related field.
• Proven experience as a Technical Business Analyst, or similar role.
• Extensive hands‑on experience with the Appian BPM platform.
• Strong understanding of business process modeling, workflow design, and enterprise architecture.
• Familiarity with system integration, APIs, and data management.
• Excellent analytical, problem‑solving, and communication skills.
• Ability to work effectively in a collaborative team environment and manage multiple priorities.

Preferred Certifications, but not required

• Appian Certified Associate Developer or higher.
• Business analysis or project management certifications (e.g., CBAP, PMP).

We Offer

• A highly competitive compensation and benefits package.
• A multinational organization with 58 offices in 21 countries and the possibility to work abroad.
• 10 days of paid annual leave (plus sick leave and national holidays).
• Maternity & paternity leave plans.
• A comprehensive insurance plan including medical, dental, vision, life insurance, and long‑/short‑term disability (plans vary by region).
• Retirement savings plans.
• A higher education certification policy.
• Commuter benefits (varies by region).
• Extensive training opportunities, focused on skills, substantive knowledge, and personal development.
• On‑demand Udemy for Business for all Synechron employees with free access to more than 5000 curated courses.
• Coaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groups.
• Cutting edge projects at the world’s leading tier‑one banks, financial institutions and insurance firms.
• A flat and approachable organization.
• A truly diverse, fun‑loving, and global work culture.

SYNECHRON’S DIVERSITY & INCLUSION STATEMENT

Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.

All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by