Senior OEM Technical Success Manager

About n8n

n8n is the open workflow orchestration platform built for the new era of AI. We give technical teams the freedom of code with the speed of no‑code, so they can automate faster, smarter, and without limits. Backed by a fiercely inventive community and 500+ builder‑approved integrations, we’re changing the way people bring systems together and scale ideas for impact.

Since our founding in 2019, we’ve grown into a diverse team of over 220 across Europe and the US, with our centre of gravity in Berlin. Highlights:

• More than 650,000 active developers and builders in our community
• 145k+ GitHub stars (Top 40 most popular projects)
• Ranked 4th in Sifted’s 2025 B2B SaaS Rising 100
• $240 m raised to date, $2.5 bn valuation

We’re in a defining moment of an incredible journey. Come and build with us.

Role: Senior OEM Technical Success Manager

As the primary technical and strategic partner for n8n’s Embed and OEM customers, you will operate at the intersection of engineering, architecture, and business strategy. You will work closely with product teams, developers, and technical leadership at partner organizations to ensure n8n is successfully embedded, scaled, and maintained inside their applications.

What You’ll Be Doing

• Own technical relationships with OEM/Embed partners; serve as the primary post‑sales technical partner for onboarding, architecture design, product integration, scaling, and upgrades.
• Guide implementation and architecture decisions, advising on best practices for embedding n8n, including:
  • API integration patterns
  • Backend hooks and event triggers
  • Authentication and access management
  • Workflow execution models
  • Multi‑tenant architecture considerations
  • System communication patterns between n8n and partner applications
• Work directly with partner engineers to solve implementation challenges, debug integration issues, and ensure production‑ready deployments. Topics include:
  • APIs and webhooks
  • JavaScript and TypeScript workflow development
  • Infrastructure and scaling decisions
  • Upgrade strategies and version management
  • System architecture trade‑offs
• Advise on product integration strategy, helping partners determine how n8n should be exposed inside their product (embedding approaches, UX considerations, automation capabilities, security and governance).
• Support long‑term platform evolution: guide partners through upgrades, version changes, and architectural evolution to keep the embedded platform reliable as their product scales.
• Navigate licensing and commercial models; act as a trusted advisor on OEM licensing structures, helping partners align product growth, usage patterns, and pricing.
• Communicate business value and ROI, translating technical implementations into clear outcomes such as operational efficiency, product value, and revenue differentiation.
• Run a structured partner operating cadence (architecture reviews, technical health checks, roadmap syncs, executive business reviews).
• Represent partner needs internally, providing structured feedback to Product and Engineering to shape the roadmap for OEM capabilities.

Requirements

• Strong technical foundation – comfortable working directly with engineers; experience with:
  • APIs and integration patterns
  • Backend systems and event‑driven architectures
  • Webhooks and system communication patterns
  • JavaScript and TypeScript
  • Debugging integration issues across multiple systems
• Experience with embedded platforms or developer tools – supported products where one platform is embedded inside another application, or worked with developer platforms, APIs, or integration tooling.
• Architecture and implementation expertise – able to help partners decide on:
  • System communication
  • Multi‑tenant architecture
  • Upgrade strategies
  • System reliability and scaling
  • Workflow orchestration design
• AI and automation literacy – strong understanding of automation systems and modern AI concepts; experience with AI‑driven workflows or agentic automation is highly valuable.
• Business and commercial acumen – understand OEM partnership business model alignment; can:
  • Grasp partner product strategy
  • Reason about licensing structures and value metrics
  • Recognize when contract structures need evolution
  • Communicate ROI to product teams and executives
• Clear communication across technical and executive audiences; able to switch between deep technical discussions and strategic conversations.

Nice‑to‑haves

• Experience with workflow automation platforms, iPaaS, or orchestration tools
• Experience supporting OEM or embedded software partnerships
• Background working with developer platforms, APIs, or integration tooling
• Familiarity with SOAP or similar integration methodologies
• Experience with AI orchestration, LLM workflows, or agent‑based systems
• Startup or scale‑up experience in high‑growth technical environments
• Computer Science or Engineering education, or equivalent practical experience

Benefits

• Competitive compensation – fair and attractive pay.
• Ownership – equity participation.
• Work/life balance – Europe: 30 days vacation + public holidays; US: 20 days vacation + 8 sick days + public holidays.
• Health & wellness – local benefits in Europe; multiple low‑premium medical plans, dental, vision, and a no‑cost HDHP with pre‑seeded HSA in the US.
• Future planning – pension contributions (Europe) or 401(k) with 4 % employer match (US).
• Financial security – short‑term & long‑term disability, life insurance (US).
• Career growth – €1 K (or equivalent) per year for courses, books, events, or coaching.
• Passionate team – regular hackathons.
• Remote‑first – work remotely across Europe; occasional off‑sites.
• Giving back – $100 per month to support open‑source projects you care about.
• AI enablement – unlimited AI budget for tools and productivity.
• Transparency – full visibility into company goals and progress.
• Ambitious but kind culture – eNPS 2024 = 94.

Country‑specific details are provided in your contract.