Senior Technical Writer – Software & Technology

Responsibilities

• Prepare, review, revise, and maintain technical documentation including system specifications, design descriptions, test plans, and user manuals.
• Collaborate with engineering teams to document APIs, developer guides, programming guides, installation manuals, and release processes.
• Gather and analyze product information to create accurate and comprehensive content.
• Write, edit, and proof technical and procedural documentation for both technical and non-technical users.
• Develop and maintain templates, style guides, and terminology libraries to ensure consistency across documents.
• Create process documents such as Software Development Plans (SDPs), Configuration Management Plans (CMPs), Defect/Issue/Release Management Processes, and Quality Assurance Reports.
• Prepare prototypes, wireframes, and presentations to validate and communicate requirements.
• Support knowledge-sharing by cataloging and maintaining documentation repositories.
• Ensure compliance with documentation standards and contribute to continuous improvement in documentation processes.