Senior Technischer Programm Manager Für Enterprise Software- & KI-Lösungen
Deutsche Telekom
About the role
About the Position
We are looking for a hands-on and strategic Technical Program Manager (f/m/d) to own the end-to-end delivery of our cutting-edge enterprise AI and software solutions. In this key role, you will report to the Product Delivery organization.
Responsibilities
- Transform customer requirements into robust, production-ready implementations that consistently meet stringent performance, security, and reliability standards.
- Drive successful program planning and execution, managing the entire Software Development Life Cycle (SDLC) from concept to deployment.
- Leverage your expertise in program management, technical project management, and stakeholder management to collaborate closely with Solution Architects, the Product Team, Professional Services, and Customer Success Teams.
- Utilize your strong technical leadership to ensure on-time, defect-free rollouts and seamless handoffs, directly contributing to measurable customer value, driving contract renewals, and enabling long-term organizational growth.
- Manage complex, high-visibility programs across cloud, hybrid, and on-premises environments, ensuring operational excellence and strategic alignment.
Requirements
- 5+ years of experience in strategic & technical program/project management or SRE/DevOps roles within large-scale enterprise software implementations and successful program delivery.
Skills
- Technical expertise in Kubernetes/Containers, CI/CD pipelines, Infrastructure as Code (Terraform/Helm/Ansible), Networking (TLS, Proxies, Firewalls), Identity and Access Management (SSO/SAML/OIDC, RBAC), and Observability solutions (Logs, Metrics, Traces).
- Proven track record of delivering solutions in cloud, hybrid, and on-premises environments, and navigating ITIL-based processes for Incident, Change, and Problem Management.
- Excellent stakeholder management and communication skills, comfortable engaging with executives and leading cross-functional teams in complex, strategic programs.
- Results-oriented with a demonstrated ability to meet tight deadlines and drive operational maturity through automation and standardization.
- Hands-on experience with tools such as GitHub/GitLab CI, Jenkins, Terraform/Helm/Ansible, Kubernetes, ServiceNow, Jira, Prometheus, Grafana, or the ELK stack is a plus.
- Experience with compliance standards such as ISO 27001, SOC 2, or GDPR is desirable.
- Experience with AI product deployments (e.g., model deployment, RAG, evaluation frameworks, policy/guardrail configuration) is advantageous.
What We Offer
- Flexible Work Arrangements & Work-Life Balance: Benefit from flexible working hours and remote work options to optimize your work-life integration.
- Professional Development: Access comprehensive learning and development opportunities, including training, conferences, and internal career paths to foster your professional growth.
- Modern Work Environment: Work with state-of-the-art tools and technologies in a collaborative and inspiring office setting.
- Strong Team Culture: Become part of a diverse, international, and supportive team where collaboration and mutual respect are paramount.
- Competitive Compensation: Receive a competitive salary package that appropriately rewards your skills and contributions.
- Health & Wellbeing: Access various programs and initiatives designed to promote your physical and mental health.
- Meaningful Work: Contribute to groundbreaking AI and software solutions that deliver real value to our enterprise customers.
- Additional Benefits: Enjoy further perks such as company events, public transport subsidies, and more.
About T-Systems International GmbH
At T-Systems, we provide our business customers with the right system solutions for their digital business. With our portfolio, we ensure that digital transformation reduces complexity, saves costs, and simplifies everyday work. Our focus areas are Connectivity, Digital, Cloud & Infrastructure, and Security - Let's power higher performance!
Severely disabled applicants will be given preferential consideration in case of equal suitability. We look forward to hearing from you!
Salary: EUR 54000 - 84000 per year
Requirements
- Über 5 Jahre Erfahrung im strategischen & technischen Programm‑/Projektmanagement oder in SRE/Dev Ops‑Rollen im Rahmen großskaliger Enterprise‑Software‑Implementierungen und in der erfolgreichen Programmumsetzung.
- Technische Expertise in Kubernetes/Containern, CI/CD‑Pipelines, Infrastructure as Code (Terraform/Helm/Ansible), Netzwerken (TLS, Proxies, Firewalls), Identitäts‑ und Zugriffsmanagement (SSO/SAML/OIDC, RBAC) sowie Observability‑Lösungen (Logs, Metriken, Traces).
- Nachgewiesene Erfolgsbilanz bei der Bereitstellung von Lösungen in Cloud‑, Hybrid‑ und On‑Premises‑Umgebungen sowie bei der Navigation durch ITIL‑basierte Prozesse für Incident‑, Change‑ und Problem‑Management.
- Hervorragende Fähigkeiten im Stakeholder‑Management und in der Kommunikation, sicher im Umgang mit Führungskräften und in der Leitung funktionsübergreifender Teams in komplexen, strategisch wichtigen Programmen.
- Ergebnisorientierte Arbeitsweise mit nachgewiesener Fähigkeit, enge Zeitpläne einzuhalten und durch Automatisierung und Standardisierung die operative Reife zu steigern.
Responsibilities
- Kundenanforderungen in robuste, produktionsreife Implementierungen umwandeln, die konsequent strenge Leistungs-, Sicherheits- und Zuverlässigkeitsstandards erfüllen.
- Eine erfolgreiche Programmplanung und -ausführung gewährleisten und den gesamten Software Development Life Cycle (SDLC) vom Konzept bis zur Bereitstellung steuern.
- Expertise im Programmmanagement, Technischen Projektmanagement und Stakeholder-Management nutzen, um eng mit Lösungsarchitekten, dem Produktteam, Professional Services und Customer Success Teams zusammenzuarbeiten.
- Termingerechte, fehlerfreie Rollouts und reibungslose Übergaben sicherstellen, wodurch direkt zum messbaren Kundennutzen beigetragen wird, Vertragsverlängerungen gefördert und langfristiges Organisationswachstum ermöglicht wird.
- Komplexe, hochsichtbare Programme in verschiedenen Cloud-, Hybrid- und On-Prem-Umgebungen managen und dabei operative Exzellenz und strategische Ausrichtung gewährleisten.
Benefits
Skills
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