Senior UX Lead for ServiceNow
McKesson Corporation
About the role
About
Elevate user experiences as a Senior UX Lead for ServiceNow at McKesson. You'll define UX strategy, lead design standards, and ensure impactful delivery across the enterprise platform.
As a Senior individual contributor, this role is pivotal in guiding user experience for McKesson's ServiceNow platform. You'll collaborate closely with Business and Platform Owners, Architects, and Development teams, ensuring user needs are prioritized. Your expertise will shape governance, facilitate workshops, and advocate for best practices in UX, making a significant impact on the platform's usability and accessibility.
Responsibilities
- Define and lead UX strategy and design standards
- Serve as UX authority in governance forums
- Establish ServiceNow UX governance and conduct workshops
- Incorporate user needs throughout design and delivery
- Provide UX design guidance and mentor teams
Requirements
- 7+ years of ServiceNow platform experience
- Strong stakeholder facilitation and communication skills
- Proven ability to influence without authority
- Experience in complex enterprise environments
- UX design workshop facilitation experience
Lead the charge in creating outstanding user experiences on McKesson's ServiceNow platform.
Skills
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