Senior Veritas eDiscovery Platform (eDP) Engineer (Top Secret Clearance Required)
CGS Federal (Contact Government Services)
About the role
Below is a quick‑reference summary of the Senior Veritas eDiscovery Platform (eDP) Engineer position, followed by a few ideas on how you can tailor a résumé or cover‑letter to make your application stand out.
1️⃣ Role Overview (at a glance)
| Category | Details |
|---|---|
| Employer | Contact Government Services (CGS) – a federal‑contracting firm supporting the FBI, OGC and other agencies |
| Location | Not specified (likely on‑site at FBI/OGC facilities with remote‑management duties) |
| Employment type | Full‑time, executive‑level (senior) |
| Salary range | $178,200 – $257,400 per year |
| Key platform | Veritas eDiscovery Platform (eDP) – hosted on physical & virtualized Windows Servers |
| Primary mission | Keep the eDP environment stable, secure, and performant while supporting legal‑discovery workloads for the FBI and other federal divisions. |
| Reporting / collaboration | Works with CGS program leads, FBI divisions (e.g., CTD), OGC, vendors, and remote site teams. |
2️⃣ Core Responsibilities
| Area | Typical Tasks |
|---|---|
| Operations & Monitoring | • Daily health checks of hardware, OS, services, and storage. • Review logs, verify backups, respond to alerts, and execute corrective actions. • Apply OS patches, upgrade admin tools, and manage end‑user applications. |
| Change & Configuration Management | • Perform configuration, maintenance, and troubleshooting per engineering docs. • Record change requests via the Change Control Board. • Schedule and execute maintenance windows; ensure no data loss. |
| Ticket & Incident Management | • Triage tickets, meet SLA targets, provide L1/L2 support, and coordinate escalations. • Document incidents and resolutions in the service‑manager database. |
| Storage & Data Lifecycle | • Process storage provisioning, migrations, de‑commissioning, and capacity planning. • Monitor failed components, coordinate vendor/site support. |
| Automation & Scripting | • Write PowerShell/VBScript to automate routine tasks (e.g., health checks, migrations, reporting). |
| Cloud Migration | • Assist in moving eDP services to cloud infrastructure (IaaS/PaaS) – design, test, and execute migrations. |
| Innovation & Continuous Improvement | • Research new tools/approaches, recommend automation, and produce technical assessments (effort, timeline, risk). |
| Collaboration & Communication | • Participate in teleconferences/technical meetings, educate stakeholders, and provide status updates. |
3️⃣ Required Skills & Experience (what the posting emphasizes)
| Technical | Soft / Business |
|---|---|
| • Windows Server administration (physical & virtualized) | • Ability to adjust to changing priorities & work under pressure |
| • Veritas eDiscovery Platform (installation, configuration, troubleshooting) | • Strong written/oral communication for briefings & documentation |
| • Storage technologies (SAN/NAS, migration, de‑commission) | • Collaborative mindset – work with FBI, OGC, vendors, remote teams |
| • PowerShell & VBScript (automation) | • Detail‑oriented – especially during maintenance to avoid data loss |
| • Monitoring tools & alert handling (e.g., SCOM, Nagios, custom scripts) | • Customer‑service orientation – meet SLA expectations |
| • Patch management & OS upgrades | • Problem‑solving & analytical thinking |
| • Cloud concepts (AWS, Azure, or GCP) – especially for migration planning | • Ability to produce clear technical assessments & estimates |
| • Change‑control processes (ITIL/CMDB) | • Professionalism & integrity (government environment) |
Note: The posting does not list formal education or certifications, but a degree in Computer Science, Information Technology, or a related field, plus certifications such as Microsoft Certified: Windows Server, Veritas Certified Specialist, ITIL Foundation, or AWS/Azure certifications would be a strong differentiator.
4️⃣ How to Position Yourself in a Resume
| Section | What to Highlight |
|---|---|
| Professional Summary | “Senior Windows/Storage Engineer with 8+ years of experience managing mission‑critical eDiscovery platforms for federal agencies. Proven track record of maintaining 99.9 % system availability, automating routine tasks with PowerShell, and leading successful on‑premise‑to‑cloud migrations.” |
| Core Competencies (bullet list) | • Veritas eDiscovery Platform • Windows Server (2012‑2022) • PowerShell & VBScripting • SAN/NAS provisioning & migration • ITIL Change Management • Cloud migration (AWS/Azure) • Incident & SLA management • Federal‑contract compliance |
| Professional Experience | For each relevant role, use action‑verb + metric statements, e.g.: • “Implemented automated PowerShell health‑check scripts that reduced manual monitoring time by 45 % and cut alert response latency from 30 min to <5 min.” • “Managed a 5‑PB storage environment supporting the FBI’s Criminal Discovery Program, achieving 0 % data‑loss incidents over 3 years.” • “Led a phased migration of 30 eDP servers to Azure IaaS, completing the project 2 weeks ahead of schedule and under budget.” |
| Key Projects | • eDP Upgrade 2023 – Planned and executed OS patching and Veritas version upgrade across 12 production servers with zero downtime. • Automation Initiative – Developed a library of 30+ PowerShell modules for ticket triage, storage provisioning, and backup verification, saving ~200 hrs/year. |
| Education / Certifications | • B.S. Computer Science (or related) – University X, Year • Microsoft Certified: Windows Server Hybrid Administrator Associate • Veritas Certified Specialist – eDiscovery Platform (if you have it) |
| Clearance | If you hold a Secret or Top‑Secret clearance, list it prominently (most federal contracts require it). |
5️⃣ Sample Cover‑Letter Paragraphs
Opening (why you’re excited):
“I am thrilled to apply for the Senior Veritas eDiscovery Platform Engineer role at CGS. With over eight years of experience delivering high‑availability Windows‑based storage solutions for federal law‑enforcement agencies, I have a deep appreciation for the critical nature of eDiscovery workloads and the need for meticulous, secure system administration.”
Fit with core duties:
“In my most recent position at XYZ Federal Services, I was responsible for the end‑to‑end lifecycle of a 4‑PB Veritas eDP environment supporting the Department of Justice. I routinely performed configuration changes through a formal Change Control Board, automated daily health checks with PowerShell, and responded to alerts within the 15‑minute SLA—achieving a 99.95 % uptime record.”
Automation & cloud migration:
“Recognizing the value of automation, I built a reusable PowerShell framework that reduced manual ticket triage time by 40 % and enabled rapid provisioning of new storage volumes. Additionally, I led a successful migration of legacy eDP services to Azure IaaS, delivering a cost‑saving of 22 % while maintaining compliance with FISMA and NIST standards.”
Cultural fit & motivation:
“CGS’s commitment to honesty, professionalism, and innovative problem‑solving aligns perfectly with my own work ethic. I thrive in fast‑paced, high‑stakes environments and enjoy collaborating across agencies to anticipate and resolve technical challenges before they impact mission‑critical operations.”
Closing call‑to‑action:
“I welcome the opportunity to discuss how my technical expertise and proven track record can contribute to the continued success of CGS’s eDiscovery initiatives for the FBI and other federal partners.”
6️⃣ Quick Checklist Before Submitting
- Resume – Tailor each bullet to the duties listed above; keep it ≤ 2 pages.
- Cover Letter – Use the sample structure; personalize with any CGS‑specific research (e.g., recent contract awards).
- Clearance – Mention your current clearance level (or ability to obtain one).
- Keywords – Ensure the resume contains exact terms from the posting: Veritas eDiscovery Platform, PowerShell, Windows Server, Change Control Board, SLA, cloud migration, FBI, OGC, CTD.
- Proofread – No spelling/grammar errors; federal resumes often require a “Veterans’ Preference” box if applicable.
- Submit – Follow the CGS job‑board link (https://cgsfederal.com/join-our-team/) and attach both documents as PDFs.
Final Thought
This role sits at the intersection of high‑stakes legal discovery, enterprise Windows/Storage administration, and government‑level compliance. Emphasizing reliability, automation, and clear communication—while showcasing concrete metrics—will make your application stand out to both the AI screening tools and the human hiring managers at CGS. Good luck! 🚀
Requirements
- ability to adjust to changing priorities and work well under pressure
Responsibilities
- participate in teleconferences or technical meetings to review, educate, and support program objectives
- perform configurations, maintenance, monitoring, and troubleshooting using current engineering documentation
- record configurations change requests through the established change control board
- process storage requests, migrations and decommission tasks
- monitor failed system components and coordinate logistics, vendor support, and site support as needed
- respond to monitoring alerts and warnings with prompt corrective actions and escalations
- complete all scheduled maintenance in accordance with established policies and procedures
- prevent data loss or storage system outages by exercising a high level of attention to detail during maintenance
- manage technology in remote environments
- review and process tickets related to supported system according to the established service level agreements tracked within the service manager database
- provide initial response, Level 1 and Level 2 escalation for outages
- schedule maintenance actions in a timely manner
- create Power Shell and VBS scripts as needed to automate routine maintenance tasks
- perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, and systems
- review system and application logs to verify completion of scheduled jobs such as backups
- apply OS patches and upgrades on a regular basis; upgrade administrative tools and utilities; upgrade end user applications
- configure / add new services as necessary
- facilitate the migration of the system implementation into cloud infrastructures
- research and recommend innovative, and where possible automated approaches for system administration tasks
- prepare and review technical assessments to include required tasks, estimated time frames, and effort for any scope project
Benefits
Skills
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