Senior Web Content Manager

About

Our client in the banking / financial services industry is looking for a strategic and hands- on Senior Web Content Manager to lead the planning, production, and optimization of digital content across a complex web ecosystem. This role partners cross-functionally with marketing, creative, UX, and internal stakeholders to manage the full content lifecycle and ensure best-in-class user experiences.

This is a hybrid role, onsite 2 days per week in Washington, D.C. The onsite are flexible.

This is a freelance to full-time opportunity.

Key Responsibilities:

• Lead intake, prioritization, and execution of web projects using Adobe Workfront
• Oversee end-to-end content production from kickoff through launch
• Establish and maintain workflows, SLAs, and content governance standards
• Conduct content audits and optimize site performance, usability, and accessibility
• Provide content strategy guidance to stakeholders across the organization
• Manage CMS updates (Sitecore/Optimizely preferred) and ensure brand consistency
• Track budgets, manage vendor invoices, and support financial reporting
• Support user inquiries related to web access, content, and permissions

Qualifications:

• 5+ years of experience in web content management or digital governance
• Strong experience with CMS platforms (Sitecore preferred), Workfront, and analytics tools
• Understanding of UX principles, accessibility standards, and responsive design
• Experience working cross-functionally in fast-paced environments
• Prior exposure to financial services or membership-based organizations is a plus

In this position, you may have access to client or customer systems, confidential and/or proprietary information or data. This position is onsite and requires you to work closely with other individuals in a collaborative team environment.

Benefits

Creative Circle's Freelance Employee benefits package includes eligibility for Minimum Essential Coverage (MEC) medical plan, dental/vision/term life package, discount prescription program, critical illness, accident, tele-behavioral health, and 401(k) plan. Sick leave is provided to Candidates whose assignment work location is in a state or city subject to sick leave laws. A Minimum Value (MV) PPO medical plan, Employee Stock Purchase Plan, and paid holiday eligibility are based on length and dates of service.