Senior Technical Writer

About

Transform user journeys as a Senior Technical Writer dedicating to user-centric communication. Work alongside product and design teams to elevate in-product experiences through exceptional writing.

This role requires a blend of strategic thinking and customer engagement. You will focus on optimizing onboarding and feature adoption by crafting content that alleviates friction points. Collaborating closely with Product Design, you’ll enhance clarity and usability, while establishing content standards that grow with the product.

Responsibilities

• Own and evolve product voice and tone
• Conduct in-depth customer interviews
• Improve onboarding and feature communication
• Collaborate with Product and Design teams
• Develop writing guidelines to drive consistency

Requirements

• 5+ years in technical writing or UX design
• Strong portfolio showcasing impactful writing
• Strategic approach to language and behavior
• Highly collaborative with strong influencing skills
• Metrics-focused with project management expertise

Apply your expertise to cultivate user engagement and drive product success through strategic communication.