Service Engineer

Introduction

A globally recognised leader in advanced printing and equipment solutions is seeking a skilled Service Engineer to join its technical support team. The organisation is known for delivering innovative, high-quality machinery and services to clients across the commercial and industrial sectors.

This role is responsible for hardware fault-finding, troubleshooting technical issues, performing repairs, and managing the installation and commissioning of equipment.

Duties & Responsibilities

• Provide technical support by liaising with the Back Office and staying updated on product information and service requirements.

• Perform equipment installations, including site inspections, setup, commissioning, and ensuring customer satisfaction.

• Conduct maintenance, servicing, and repairs in line with manufacturer and company standards.

• Troubleshoot technical issues independently and in collaboration with other engineers.

• Manage administrative tasks, including completing service reports, submitting timesheets, and attending training as required.

Desired Experience & Qualification

• At least 2 years’ solid experience in hardware, troubleshooting, and fault-finding.

• Experience with printing equipment is advantageous.

• Strong communication skills with a good command of English.

• Basic knowledge of software and networking.

• Valid driver’s license and own reliable vehicle.

• Strong analytical and spatial reasoning skills with the ability to diagnose and resolve technical issues systematically.

• Self-motivated, detail-oriented, and customer-focused.