Service Product Manager

About

Elevate electric mobility by managing service strategies for EV charging solutions and enhancing customer satisfaction. Seeking a proactive leader to drive technical excellence and collaboration. As a Service Product Manager, you'll define and optimize service offerings while overseeing the spare parts lifecycle for high-powered EV chargers. This role demands a proactive approach in facilitating cross-functional collaboration and a deep understanding of customer needs. You will directly impact service delivery and innovation within the electric vehicle industry.

Responsibilities

• Create comprehensive service offerings for EV charger models
• Lead the management of spare parts throughout product lifecycle
• Act as a liaison for customer feedback with R&D and service teams
• Implement specific market research strategies to identify needs
• Monitor spare part management performance and quarterly reviews

Requirements

• Bachelor's degree in engineering or 5+ years of relevant experience
• 3+ years in similar product management roles
• Strong skills in SAP and other ERP tools
• Proven ability to communicate complex information effectively
• Flexibility to travel occasionally for business needs

Transform EV charging services through effective management and strategic collaboration across teams, shaping a bright future in electric mobility.