Service Software Engineer (PLC) (m/f/d)

Mission

We're looking for an experienced Service Software Engineer (PLC) (m/f/d) to join our pre-clinical team and contribute to supporting customers around the world. You will be part of an interdisciplinary team of engineers, working on enhancing the customer experience of our pre-clinical polarizer and bridging the gap between field service and R&D, using your hands-on insights to directly influence the next generation of our products.

The position involves regular customer interaction and on-site support, requiring travel of up to 40% of the time. If you are passionate about PLC programming, process optimization, hands-on troubleshooting and want to use your skills to drive customer success and further improvement of our products, we want to hear from you.

Responsibilities

• Develop, improve and commission PLC-controlled systems.
• Diagnostics and troubleshooting of running systems at customer sites worldwide.
• Configure and integrate peripheral devices (e.g., pumps, sensors, valves) into existing PLC projects.
• Interpret device manuals and documentation to wire and perform commissioning of components, part of our complex products.
• Conduct first-level testing to validate system functionality and report findings to stakeholders for integration into future product generation.
• Collect feedback from stakeholders to detect and implement new features to our devices.
• Enhance the device’s human-machine interface (HMI).
• Collaborate with cross-functional teams and provide technical insights to improve automation processes and efficiency.
• Offer software training to internal teams.

Your profile

• Bachelor's or Master's degree in Electrical/Automation Engineering or related field.
• Proven experience in Beckhoff’s PLC with strong Structured Text skills and familiarity with object-oriented programming (OOP) concepts is a must-have.
• Willingness to travel up to 30%/40% of the time is a must-have.
• Hands-on experience in commissioning and troubleshooting automation systems.
• Ability to read and interpret technical documentation and manuals.
• Familiarity with motion control concepts and automation frameworks.
• Strong problem-solving skills.
• Excellent communication and teamwork skills to collaborate effectively with different stakeholders.
• A highly goal-oriented and proactive work ethic.
• Experience with version control systems (e.g. Git) is considered an advantage.
• Knowledge of Beckhoff HMI is considered an advantage.
• Experience in Python and/or JavaScript is considered an advantage.
• Background in database management is considered an advantage

Why us?

• Competitive compensation, based on base salary and stock options
• Onsite work at state-of-the-art facilities with home-office opportunities
• Key role in a highly advanced and fast-growing startup company
• Ample opportunity for personal initiatives, openness to new ideas and room for considerable personal impact
• Impactful product promoting better understanding and treatment of disease
• International and dynamic team, from over 30 different nationalities
• Enjoyable work atmosphere with an open-door and open communication mentality
• Permanent employment contract
• 30 vacation days
• EGYM Wellpass
• Annual health budget (Allianz bKV)
• Relocation support