ServiceNow Developer with active Top Secret or DHS clearance

About

InDev is seeking a ServiceNow Developer to design, build, and enhance ServiceNow applications and integrations that support Department of Homeland Security (DHS) mission outcomes. You’ll work hands-on across ITSM and CRM modules, develop high-quality scripts and flows, integrate with enterprise systems, and collaborate within an Agile team to deliver secure solutions aligned with DHS standards and FedRAMP requirements. While technical skills are essential, a successful candidate will also bring innovative ideas, a sense of ownership, and an ability to anticipate the next question.

YOUR FUTURE DUTIES AND RESPONSIBILITIES

• Develop and configure ITSM and/or CRM ServiceNow modules to meet mission requirements.
• Build workflows, dashboards, and integrations with ServiceNow.
• Write clean, maintainable JavaScript using the Glide API (Business Rules, Script Includes, Client Scripts, Scheduled Jobs).
• Develop access controls for ServiceNow applications.
• Design, create and extend data tables.
• Define database views and GlideRecord queries.
• Build Rest APIs to support data transfer to external systems (i.e., SharePoint, Power BI).
• Share and apply Best Practices.
• Participate in user story grooming and refinement; estimate and deliver within Scrum sprints.
• Troubleshoot incidents/problems, perform defect resolution, and execute performance tuning.

QUALIFICATIONS

• Must hold an active Top Secret clearance and/or active DHS clearance.
• Bachelor’s degree in Computer Science, Information Technology, Engineering, or related discipline.
• 5 + years of ServiceNow development experience.
• Proven ability to design, configure, and implement complex ServiceNow modules, workflows, and business rules.
• Understanding of ServiceNow platform architecture, scripting, and integration methods (APIs, web services, MID servers).
• Hands-on experience with JavaScript.
• Proven experience delivering projects using Agile methodologies.
• Strong communication skills to interact with technical teams and government stakeholders.

NICE TO HAVES

• CAD (Certified Application Developer – ServiceNow) certification.
• Familiarity with Section 508, FISMA, and FedRAMP requirements.

Clearance

• U.S. Citizen; Active DHS clearance or Top Secret DoW Clearance.

WHY INDEV

• Innovative Environment: Join a team that thrives on creativity and innovation, where your ideas are not only heard but encouraged.
• Meaningful Impact: Contribute to projects that directly impact federal agencies, driving positive change on a national scale.
• Dynamic Collaboration: Work alongside diverse experts who are passionate about pushing boundaries and making a difference.
• Agile Mindset: Embrace Agile methodologies that encourage flexibility, adaptability, and rapid growth.
• Learning Culture: Enjoy ongoing learning opportunities and professional development to expand your skill set.
• Cutting-edge Tech: Engage with the latest technologies and tools in the data integration landscape.

If you’re ready to embark on a journey of innovation, collaboration, and impact, InDev welcomes you to join our team. Let’s shape the future together.