ServiceNow Developer

About

Dice is the leading career destination for tech experts at every stage of their careers. Our client, StoneGate-Technologies LLC, is seeking the following.

Key Responsibilities

• Administer, configure, and maintain the ServiceNow platform
• Manage core ITSM modules
  • Incident Management
  • Problem Management
  • Change Management
• Perform user administration, roles, groups, and access controls
• Configure workflows, business rules, UI policies, and forms
• Support integration efforts with external systems
• Troubleshoot and resolve platform issues and incidents
• Participate in release management and upgrades
• Ensure compliance with federal security and change management standards
• Collaborate with stakeholders to gather requirements and implement solutions

Required Qualifications

• Active ServiceNow Certification (CSA required; CAD preferred)
• 5+ years of ServiceNow Administration/Development experience
• Strong experience with:
  • ITSM modules (Incident, Change, Problem)
  • ServiceNow configurations and workflows
• Experience Working In Federal / Government Environments (preferred)
• Understanding of security, compliance, and audit requirements
• Strong communication and stakeholder interaction skills