ServiceNow SecOps Architect

Technical/Functional Skills

• 12+ years of hands-on development experience in ServiceNow platform.
• 5+ years of experience specifically in Security Incident Response (SIR) and Vulnerability Response (VR) implementation.
• Design, configure and customize ServiceNow SIR & VR module
• Design and develop workflows, business rules, client scripts, and integrations supporting the SIR & VR lifecycle.
• Integrate VR with external vulnerability scanners and CMDB (Configuration Management Database) to automate import and correlation of vulnerability data.
• Configure MID Servers, data sources, and API connections for vulnerability data ingestion.
• Develop automation for vulnerability assignment, remediation tracking, and exception management.
• Create custom dashboards, reports, and Performance Analytics indicators for vulnerability KPIs and trends.
• Strong understanding of SOC operations & Incident response frameworks (NIST, SANS)
• Experience working with SIEM, SOAR, EDR, and vulnerability tools.
• Strong understanding of ServiceNow CMDB, Discovery, and ITSM processes.
• Experience integrating with vulnerability scanners (Qualys, Tenable, Rapid7, Prisma Cloud, etc.).
• Knowledge of JavaScript, Glide API, Flow Designer, and REST/SOAP integrations.
• Work with business stakeholders, technical stakeholders, onsite and offshore team to own the delivery of work.