TC
Salesforce Technical Lead
Tata Consultancy Services
Minneapolis · On-site Full-time Lead $130k – $140k/yr 3w ago
About the role
Must Have Technical/Functional Skill
- Minimum 10 years of Salesforce hands-on experience in different salesforce cloud platforms
- Minimum 5 years of experience in technology implementation for full lifecycle enterprise software projects
- Strong background in Cloud Computing solutions – cloud computing strategy, system design, implementation and management
- Must have knowledge in Salesforce configurations but not limited to Workflows, Validations, Approval Process, Flows, Permission Set, Profile, SSO etc.
- Sound knowledge in Salesforce Security Model and Data Model
- Must have sound implementation knowledge of Service Console, Live Agent/Omni Channel, Knowledge Management
- Must have knowledge of REST and SOAP integrations in Salesforce
- Hands-on experience working in Salesforce API (Tooling API, Metadata API, Bulk API etc.)
Roles & Responsibilities
- Liaise with key stakeholders to determine and prioritize business requirements, transforming business requirements in technical requirements, and working with cross functional teams to ensure successful cost-effective project execution
- Create, run and present a measurable BRD/FSD (Blueprint) that aligns a customer’s technical business needs to that of the Salesforce Solutions
- Drives technical (HL and LL) design and development for major components of focused solutions
- Offers best practice advice and recommendations to clients often extending beyond Salesforce to topics around overall systems architecture and CRM strategy
- Collaborate with Functional team to determine how best to implement solution (decisions around declarative vs programmatic vs AppExchange, etc.)
- Overall knowledge of solution components (transformation platform, integration platform etc.) that are outside of the Salesforce platform
- Hands-on knowledge on Platform Security, PII data security, Authentication & Authorization.
- Integration (REST, SOAP, Salesforce Connect etc.), Data Migration and Deployment
- Sales Support: Help scope, solution, and estimate sales opportunities alongside a delivery lead. Assist in SOW creation, etc.
- Practice Development: Mentor resources, take on leadership roles to expand overall practice capabilities, etc.
- Value Addition: Create, run and present a measurable BRD/FSD (Blueprint) that aligns a customer’s technical business needs to that of the Salesforce Solutions
Salary Range
- $130,000-$140,000 a year
TCS Employee Benefits Summary
- Discretionary Annual Incentive
- Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans
- Family Support: Maternal & Parental Leaves
- Insurance Options: Auto & Home Insurance, Identity Theft Protection
- Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement
- Time Off: Vacation, Time Off, Sick Leave & Holidays
- Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing
Qualifications
- BACHELOR OF COMPUTER SCIENCE
Skills
Approval ProcessBulk APIFlowsLive AgentMetadata APIOmni ChannelPermission SetPlatform SecurityProfileRESTSalesforce ConnectSalesforce Security ModelService ConsoleSOAPSSOTooling APIValidationWorkflows
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