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mimi

Salesforce Technical Lead

Tata Consultancy Services

Minneapolis · On-site Full-time Lead $130k – $140k/yr 3w ago

About the role

Must Have Technical/Functional Skill

  • Minimum 10 years of Salesforce hands-on experience in different salesforce cloud platforms
  • Minimum 5 years of experience in technology implementation for full lifecycle enterprise software projects
  • Strong background in Cloud Computing solutions – cloud computing strategy, system design, implementation and management
  • Must have knowledge in Salesforce configurations but not limited to Workflows, Validations, Approval Process, Flows, Permission Set, Profile, SSO etc.
  • Sound knowledge in Salesforce Security Model and Data Model
  • Must have sound implementation knowledge of Service Console, Live Agent/Omni Channel, Knowledge Management
  • Must have knowledge of REST and SOAP integrations in Salesforce
  • Hands-on experience working in Salesforce API (Tooling API, Metadata API, Bulk API etc.)

Roles & Responsibilities

  • Liaise with key stakeholders to determine and prioritize business requirements, transforming business requirements in technical requirements, and working with cross functional teams to ensure successful cost-effective project execution
  • Create, run and present a measurable BRD/FSD (Blueprint) that aligns a customer’s technical business needs to that of the Salesforce Solutions
  • Drives technical (HL and LL) design and development for major components of focused solutions
  • Offers best practice advice and recommendations to clients often extending beyond Salesforce to topics around overall systems architecture and CRM strategy
  • Collaborate with Functional team to determine how best to implement solution (decisions around declarative vs programmatic vs AppExchange, etc.)
  • Overall knowledge of solution components (transformation platform, integration platform etc.) that are outside of the Salesforce platform
  • Hands-on knowledge on Platform Security, PII data security, Authentication & Authorization.
  • Integration (REST, SOAP, Salesforce Connect etc.), Data Migration and Deployment
  • Sales Support: Help scope, solution, and estimate sales opportunities alongside a delivery lead. Assist in SOW creation, etc.
  • Practice Development: Mentor resources, take on leadership roles to expand overall practice capabilities, etc.
  • Value Addition: Create, run and present a measurable BRD/FSD (Blueprint) that aligns a customer’s technical business needs to that of the Salesforce Solutions

Salary Range

  • $130,000-$140,000 a year

TCS Employee Benefits Summary

  • Discretionary Annual Incentive
  • Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans
  • Family Support: Maternal & Parental Leaves
  • Insurance Options: Auto & Home Insurance, Identity Theft Protection
  • Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement
  • Time Off: Vacation, Time Off, Sick Leave & Holidays
  • Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing

Qualifications

  • BACHELOR OF COMPUTER SCIENCE

Skills

Approval ProcessBulk APIFlowsLive AgentMetadata APIOmni ChannelPermission SetPlatform SecurityProfileRESTSalesforce ConnectSalesforce Security ModelService ConsoleSOAPSSOTooling APIValidationWorkflows

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