Site Reliability Engineer (SRE) and Operations Specialist

About

Join Maximus as a Site Reliability Engineer (SRE) and Operations Specialist, the key technical leader overseeing Maximus operations at the Department of Energy (DOE). In this critical role, you will ensure the stability, high performance, and continuous improvement of production systems and applications. You will work closely with engineering teams and stakeholders to troubleshoot and resolve issues, manage deployments, monitor system health, and maintain reliable operating environments. We are looking for individuals who possess strong technical troubleshooting skills, proactive problem-solving abilities, and excellent communication skills to engage both technical and non-technical audiences.

This position is onsite, five days a week in Washington, DC, and requires a Top Secret or DOE-Q security clearance.

Responsibilities

• Lead the triage, root cause analysis, and resolution of production issues, providing valuable technical insights to development teams.
• Serve as the primary onsite responder for system incidents, outages, and performance degradations.
• Evaluate the health of systems, servers, and platforms; track performance trends proactively to identify risks and service disruptions.
• Perform platform upgrades and patches to maintain optimum functionality.
• Execute Appian and full-stack application deployments, ensuring correct configuration, version control, and high release quality.
• Represent Maximus in various IT forums as the on-site representative.

Requirements

• Minimum of 4 years of experience (additional experience preferred).
• Location: Department of Energy client site in Washington, D.C. (Forrestal Building).
• Bachelor's degree in information technology or related field.
• Top Secret or DOE Q security clearance required.
• Experience in IT operations, site reliability engineering, or infrastructure management.
• Hands-on experience with application deployments and operations support.
• Development experience in Java, .NET, Go, Python, or the low-code Appian platform.
• Intermediate SQL knowledge, including the ability to develop and optimize queries.
• Basic Linux administration skills.
• Strong communication skills to collaborate with technical and non-technical teams across multiple security domains.

Preferred Skills and Qualifications

• Experience with Appian platform administration.
• Strong understanding of monitoring tools, operational dashboards, and performance analysis.
• Familiarity with technologies including CSS, JavaScript, React, Angular, TypeScript, or jQuery.
• Java debugging skills, including log analysis and root cause investigation.
• Familiarity with backend and middleware technologies, including SQL/NoSQL databases, web/app servers, ESBs, and identity/access control integrations.

Compensation

• Minimum Salary: $120,000.00
• Maximum Salary: $160,000.00