Site Reliability Engineer

Asset Management Technology is an integral partner of Asset Management and is responsible for delivering innovative, scalable, industry-leading investment tools that enable the business to achieve competitive advantage globally.

Members of the Production Services & SRE team regularly work to:

• Assess the business impact of incidents via customer interaction
• Troubleshooting and analysis of batch and application issues
• Resolution of incidents through application tools and databases
• Coordinate the migration of fixes with development teams into Production
• Provide On-Call support Week and Weekends

Role

We are looking for a highly motivated individual to join our Production Services / SRE Team supporting the Fidelity Asset Management Fixed Income division. You will provide level 2 application and batch support in a fast paced, high-energy, and collaborative work environment. This is a unique opportunity to work on a wide variety of technologies in a core Fidelity business. This position involves exposure to the core Fidelity financial business applications.

The Expertise You Have

• Bachelor’s degree or equivalent experience or higher in a technology related field (e.g. Engineering, Computer Science, etc.) or equivalent required, Master’s degree a plus
• 10+ years of hands-on experience deploying and/or supporting highly distributed multi-tiered systems at scale
• 4 + years of experience in Cloud support (AWS) and migration skills; Experience with building and operating highly resilient platforms in AWS cloud environments
• Hands-on experience with container orchestration, preferably with Kubernetes
• Experience operating and implementing distributed & highly concurrent service-based
• Ability to automate with various scripting languages (Python, Shell scripting, etc.)
• Experience managing systems using infrastructure as code tools (IAM, ARM, Terraform, Chef)
• Proven understanding of Cloud Computing and DevOps concepts including CI/CD pipelines
• Experienced in Instrumentation with systems skills on building and operating, monitoring, logging, alerting services of distributed systems at scale
• Proven experience in maintaining scalability and resiliency in a complex environment.
• Proven experience in implementing advanced observability practices and techniques at scale.
• Demonstrated ability to apply modern monitoring tools (DataDog, Prometheus, Splunk)
• Extensive experience with Oracle and PL/SQL
• Analyze code (PL/SQL, Perl, Shell script) to troubleshoot and propose long term solutions. Expertise in writing PL/SQL code, Stored Procedures, Functions, Triggers etc.
• Demonstrate strong analytical and problem-solving skills while working with the team in daily operations including resolution of data quality issues, analysis of system functionality, responding to system alerts, business queries and report requests.
• Provide prompt support for Trading, Portfolio Management and Research applications.
• Proven technical background with high degree of comfort with Linux, database systems, networking concepts, and ITSM-based standards.
• Experience with batch scheduling software, Autosys a plus
• Review platforms used by the client and suggest improvements in automation, continuous integration/continuous deployment (CI/CD) practices, security, and platform services

The Skills You Bring

• Your real passion for technology and solving problems in a fast-paced and dynamic environment
• Your ability to lead and provide mentorship to other team members
• You have good social skills and the ability to communicate effectively in both written and verbal form
• You learn quickly, have an analytical approach, and enjoy finding ways to continuously improve
• Your previous experience in financial services