Site Reliability Engineer

Overview

At KPMG, you’ll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world.

The OPS Site Reliability Engineer will be a focal role owning and ensuring the fluent operations of Managed Services offerings in the KPMG production cloud environment. The role will be focusing on driving high reliability into systems by working closely with the development DevOps engineers, security teams, IT‑operations teams (Canadian and Global) as well as our advisory client‑facing teams.

The role will be in charge of defining, documenting and operating production environments. Some of the main responsibilities include the creation and setup of new product/service environments, DevOps provisioning, development and adoption of new OPS tools and methodologies, day‑to‑day governance of the production offerings, continuous improvement of the OPS process, collaboration on pipeline automation with the development DevOps engineers, periodic maintenance, and day‑to‑day troubleshooting of support / helpdesk / business escalations.

We are looking for a DevOps expert with strong Operations related experience.

What you will do

• Documentation of processes in OPS production environments
• Continuous improvement of the OPS production processes and increasing the performance of OPS KPIs, including the development and/or adoption of tools and technologies
• Collaborating with the development teams on DevOps Automation development and adoption of pipelines for OPS production environments
• Provisioning of pre‑prod (with client data) and production environments. Collaborating with security and architecture teams
• Continuous proactive governance, and governance processes in production environments
• Troubleshooting of support / helpdesk / business escalations
• Periodic maintenance

What you bring to the role

• Bachelors Degree in Computing Science or a related field or equivalent Technical Diploma combined with relevant experience
• At least 3 years of experience in IT Operations
• Working in large and complex IT environments
• Working with UNIX/Linux/BSD systems and/or Windows server systems as an application or database administrator
• Proven experience administering large applications in production grade cloud, with emphasis on Azure (other cloud: AWS, GCP)
• Experience with configuration management (Chef, Ansible, Puppet)
• Experience with proactive governance, monitoring, and a continuous operational improvement processes
• At least 3 years of experience with DevOps CI/CD development
• Automating builds, releases, and pipelines, with advantage to knowledge with GitHub Actions (other tools: Jenkins, TravisCI, Azure ADO)
• Experience with infrastructure as code, with advantage to knowledge with Terraform (other tools: AWS CloudFormation)
• Other software development experience, including scripting with Ruby, Python, Bash, PowerShell, and Java
• Experience with Git branching and source code management within enterprise team setup
• At least 2 years of experience managing teams in the IT and/or software development space

Compensation

KPMG Ontario Region Pay Range Information
The expected base salary range for this position is $105,000 to $156,600 and may be eligible for bonus awards. The determination of an applicant’s base salary within this range is based on the individual’s location, skills & competencies, and unique qualifications. In addition, KPMG offers a comprehensive and competitive Total Rewards program.

Our Values – The KPMG Way

• Integrity – we do what is right
• Excellence – we never stop learning and improving
• Courage – we think and act boldly
• Together – we respect each other and draw strength from our differences
• For Better – we do what matters

Equal Opportunity

KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier‑free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice.

Adjustments and accommodations throughout the recruitment process

At KPMG, we are committed to fostering an inclusive recruitment process where all candidates can be themselves and excel. We aim to provide a positive experience and are prepared to offer adjustments or accommodations to help you perform at your best. Adjustments (informal requests), such as extra preparation time or the option for micro breaks during interviews, and accommodations (formal requests), such as accessible communication supports or technology aids, are tailored to individual needs and role requirements. You will have an opportunity to request an adjustment or accommodation at any point throughout the recruitment process. If you require support, please contact KPMG’s Employee Relations Service team by calling 1-888-466-4778.

AI Usage

We embrace the use of artificial intelligence (AI) to enhance the candidate experience and streamline our recruitment processes. AI tools may help with organizing applications or surfacing relevant qualifications. However, no hiring decisions are made using AI. Every hiring decision is made by our hiring managers and recruitment professionals, who are equipped with training that empowers them to use these tools responsibly. AI technologies used in our recruitment process undergo detailed risk assessments, including security and privacy requirements, that align with KPMG’s Trusted AI framework.

We believe technology should empower human judgment, not replace it. It’s one of the many ways we’re delivering on our vision of being a technology‑first, people‑driven firm.