SRE - AWS

Job Description

Ensure reliability, resiliency, and operational excellence for mission-critical AWS serverless platforms, achieving high availability, low MTTR, and strong production governance using Dynatrace-driven observability.

• Resiliency strategy for serverless architectures (Lambda, API Gateway, async/event-driven systems)
• SLOs / SLIs / Error Budgets for critical APIs
• Incident analysis and post-incident reviews
• Dynatrace observability: dashboards, alert tuning, dependency mapping, RCA acceleration
• Operational excellence improvements: incident reduction, MTTR improvement, toil automation
• Reliability guardrails embedded into CI/CD and production readiness reviews

Core Responsibilities

• Design & enforce resiliency patterns: timeouts, retries, circuit breakers, throttling, graceful degradation
• Lead major incidents and drive actionable RCAs with sustained fixes
• Build signal-driven alerts aligned to SLOs (focus on noise reduction)
• Enable automation & self-healing where feasible

Required Experience

• 5-6+ years in SRE/DevOps/Production Engineering
• Deep hands-on experience with AWS serverless (Lambda, API Gateway, SQS/SNS, DynamoDB/RDS)
• Strong expertise in Dynatrace for serverless monitoring & triage
• Proven success improving availability, MTTR, and incident trends
• Solid coding/scripting (Python / Java / Node.js)